Brennen Stevens
Calgary
Summary
Dedicated professional with a proven track record in pet and home care, highlighted by a successful tenure at Hailey Choptiany. Expert in maintaining cleanliness and ensuring the well-being of charges, blending hard skills like small animal care with soft skills such as adaptability and client relationship management. Achieved a significant increase in client satisfaction and retention.
Overview
2
2
years of professional experience
Work History
Pet Sitter
Hailey Choptiany
01.2023 - Current
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Communicated professionally with pet owners via phone, email, and text.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
- Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
House Cleaner Assistant
Stephannie Fitzpatrick
01.2023 - Current
- Collaborated with lead House Cleaner to divide tasks effectively, maximizing productivity during shifts.
- Enhanced client satisfaction by providing thorough and efficient house cleaning services.
- Aided in reducing clutter for homeowners by suggesting storage solutions that fit their specific needs.
- Reduced the spread of germs and bacteria by sanitizing high-touch surfaces regularly.
- Demonstrated adaptability by quickly adjusting to various types of cleaning equipment and products as needed.
- Upheld company standards by adhering to all safety guidelines during the execution of cleaning tasks.
- Assisted clients in preparing their homes for special events or holidays, ensuring a welcoming atmosphere for guests.
- Assisted with the deep cleaning of homes, resulting in improved air quality and reduced allergens.
- Improved customer retention rates due to meticulous care taken while handling fragile possessions during cleanings.
House Sitter
Mary Stevens
08.2024 - 08.2024
- Communicated with homeowner via phone or text.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
- Reduced homeowner stress levels by managing daily tasks such as collecting mail, watering plants, and taking care of pets.
- Cared for houseplants by frequently watering during owners' absence.
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Brought in mail and newspaper to maintain appearance of activity at client residence.
Babysitter
Chantelle Hoskin
07.2023 - 09.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Reassured children when upset providing emotional support and stability.
- Taught children to organize toys, wash hands, and share by leading by example.
Education
High School Diploma -
Storefront School
Strathmore, AB06-2026
Skills
- Honest and trustworthy
- Positive attitude
- Punctual and reliable
- Flexible schedule
- Adaptability and dependability
- Customer service
- Cleanliness maintenance
- Regular availability
- Smartphone usage
- Small animal care
- Client relationship management
- Special needs care
Languages
English
Native or Bilingual
Timeline
House Sitter
Mary Stevens
08.2024 - 08.2024
Babysitter
Chantelle Hoskin
07.2023 - 09.2023
Pet Sitter
Hailey Choptiany
01.2023 - Current
House Cleaner Assistant
Stephannie Fitzpatrick
01.2023 - Current
High School Diploma -
Storefront School
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