Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brenna Willette

Edmonton,Canada

Overview

12
12
years of professional experience
1
1
Certification

Work History

Substitute Teacher

St. Albert Public School District
St. Albert, Alberta
05.2024 - Current
  • Adapted teaching methods to accommodate diverse learning styles.
  • Ensured that each student had access to appropriate materials and resources.
  • Assisted with classroom management issues when needed.
  • Administered tests and assessments according to school guidelines.
  • Utilized various teaching methods such as lectures, discussions, audio-visual presentations.

Family Services Worker

Transitions Rehabilitation Society
St. Albert, Alberta
11.2021 - Current
  • Support youth 1 on 1 in a respite aid capacity in the community, at home, and through personal care
  • Ensured safety of all clients at all times while providing respite care services.
  • Developed positive relationships with clients, their families, and other involved parties.
  • Provided temporary relief and support to families of individuals with disabilities.
  • Maintained accurate records of services provided to clients.

Abilities Coach for Summer Camp Programming

Transitions Rehabilitation Society
St. Albert, Alberta
06.2023 - 09.2023
  • Encouraged positive behavior among campers through role modeling and reinforcement techniques.
  • Resolved conflicts between campers using effective communication strategies.
  • Supervised groups of children during recreational activities.
  • Managed conflict resolution among campers, fostering a supportive and inclusive camp environment.

Administrative Assistant

Design Orthodontic
Edmonton, Alberta
07.2019 - 06.2023
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Greeted visitors and provided general information about the company.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Scheduled appointments between clients and customers and internal staff members.
  • Assisted in training new employees on the principles of processing payments accurately and securely.
  • Generated detailed reports of payment activity for management review.

Customer Service Associate

Homes Alive Pets
Edmonton, Alberta
03.2019 - 10.2019
  • Stocked shelves with merchandise according to company standards.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Tracked inventory levels throughout the day and restocked items as needed.

Customer Experience Representative

Indigo
Ottawa, Ontario
11.2016 - 12.2018
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Assisted customers with finding the right product for their needs.
  • Demonstrated knowledge of store products and services.
  • Organized displays to attract customers and promote sales.
  • Operated point-of-sale systems accurately to process payments from customers.

Summer Internship

Dogs With Wings Assistant Dog Society
Edmonton, Alberta
05.2017 - 08.2017
  • Rewriting the Team Training Manuals, Social Stories, Health Manual, Whelping Manual, Puppy Raising Manual
  • Interacting with clients and learning about new ways to improve DWW to fit with their needs
  • Interacting with potential clients and assisting in completing applications
  • Interacting with volunteers, assisting with relieving/playing dogs, answering questions
  • Assisting with Grad, Volunteer Appreciation, Information Sessions, and other events
  • Cleaning and sanitizing kennels, mopping and sanitizing the floor in preparation for puppy visits, cleaning up after dog “accidents,” doing laundry, maintaining First Aid Kits (Canine and Human), assisting with basic health checks, and other kennel maintenance duties.

Swim and First Aid

Fountain Park Recreation Centre
08.2012 - 08.2016
  • Instructed participants on water safety rules and regulations.
  • Developed strategies for challenging behaviors exhibited by students during lessons.
  • Taught basic survival skills such as floating, treading water, emergency exits from the pool.
  • Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke and butterfly.
  • Monitored swimmers' progress throughout their time as a student in order to evaluate their abilities accurately.

Education

Bachelor of Education - Elementary Education

University of Alberta
Edmonton, AB
04-2024

Bachelor of Arts - English

Carleton University
Ottawa, ON
12-2018

Skills

  • Lesson Plan Implementation
  • Discussion Facilitation
  • Parent Communication
  • Literacy strategies
  • Classroom Management
  • Student Engagement
  • Elementary Education
  • Special Education

Certification

  • Emergency First Aid and CPR, Feb 2022-Feb 2025
  • Medication Administration, completed December 2021
  • Lifts and Transfers, completed January 2022
  • WHIMIS, November 2021

Timeline

Substitute Teacher

St. Albert Public School District
05.2024 - Current

Abilities Coach for Summer Camp Programming

Transitions Rehabilitation Society
06.2023 - 09.2023

Family Services Worker

Transitions Rehabilitation Society
11.2021 - Current

Administrative Assistant

Design Orthodontic
07.2019 - 06.2023

Customer Service Associate

Homes Alive Pets
03.2019 - 10.2019

Summer Internship

Dogs With Wings Assistant Dog Society
05.2017 - 08.2017

Customer Experience Representative

Indigo
11.2016 - 12.2018

Swim and First Aid

Fountain Park Recreation Centre
08.2012 - 08.2016

Bachelor of Education - Elementary Education

University of Alberta

Bachelor of Arts - English

Carleton University

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Brenna Willette