Summary
Work History
Education
Skills
Websites
Languages
Personal Information
References
Timeline
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Brenna Meyer

Hamilton,ON

Summary

I am a dedicated and hardworking individual providing exceptional support, accustomed to addressing the changing needs of big tech, sales, business and being able to support colleagues and superiors with excellent hard and soft skills. I bring high-quality organizational skills, self-motivation, and a hungry drive to achieve and maintain excellence. Adept in various software applications, frameworks, policies, and regulations I come with a commitment to safely and professionally handling confidential tasks.

Work History

Department Assistant Manager

Lowe's Home Improvement
10.2015 - 05.2015
  • Provided effective leadership and direction to department staff, resulting in an increase in customer satisfaction
  • Identified and escalated complex customer issues to the appropriate department for resolution
  • Analyzed customer feedback to identify areas for improvement and implemented strategies to increase customer satisfaction
  • Coached and mentored employees to help them reach their full potential, resulting in an increase in productivity.

Assistant Manager

Cinema1
11.2015 - 08.2010
  • Mentored employees to help them reach their full potential, resulting in an increase in productivity
  • Managed a team of employees, setting goals and delegating tasks to ensure that deadlines were met
  • Analyzed financial data to identify cost savings opportunities
  • Developed and implemented a training program that increased employees' technical and product knowledge
  • Analyzed customer feedback to identify areas for improvement
  • Improved team morale with stability and understanding.

Education

Professional Certificate - Cybersecurity

Massachusetts Institute of Technology
Cambridge, Massachusetts
07.2013

Professional Certificate - Coding

Massachusetts Institute of Technology
Cambridge, Massachusetts
07.2013

Skills

  • Adaptability
  • Leadership Skills & Experience
  • Communication Skills
  • Ability to Work Under Pressure
  • Fast Learner
  • Ability to Effectively Synergize with a Team
  • Highly Conscientious
  • Highly Attuned Soft Skills
  • Document Preparation

Websites

Languages

English
Native or Bilingual
Canadian French
Limited Working

Personal Information

 CYBERSECURITY & SOFTWARE ENGINEERING SPECIALIST

References

References available upon request

Timeline

Assistant Manager

Cinema1
11.2015 - 08.2010

Department Assistant Manager

Lowe's Home Improvement
10.2015 - 05.2015

Professional Certificate - Cybersecurity

Massachusetts Institute of Technology

Professional Certificate - Coding

Massachusetts Institute of Technology

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Brenna Meyer