Brenna Kuryk
Calgary,AB
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
16
16
years of professional experience
Work History
Administrative Assistant - Support for Permanency, Administrative Support 4
Government of Alberta Children and Family Services
10.2017 - Current
- Drafting, editing or proofreading documents
- Reviewing, assessing and tracking complex documents and/or reports
- Data Entry
- Records management (hardcopy and electronic)
- Processing invoices
- Answering incoming calls and directing inquiries to the appropriate staff
- Receiving and distributing incoming mail
- Organizing, photocopying and printing as required
- Prioritizing specific tasks based on urgency
- Processing monthly “download” payments
- Financial tracking
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Assisted coworkers and staff members with special tasks on daily basis.
Administrative Assistant - Permanency
Alberta Children’s Services
07.2022 - 07.2023
- Drafting, editing or proofreading documents being sent to lawyers and court
- Reviewing, assessing and tracking complex documents and/or reports
- Records management (hardcopy and electronic)
- Processing invoices
- Organizing, photocopying and printing as required
- Prioritizing specific tasks based on urgency
- Processing monthly “download” payments
- Financial tracking
- Packing and shipping out multiple boxes of client’s files
- Commissioner of Oaths
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Client Services Administrator – Oil Royalties
Computershare Canada
08.2014 - 10.2017
- Assisting holders, brokers, lawyers with any questions regarding holdings and accounts via email and phone
- Authenticating royalty holders, POAs, Executors
- Reviewing POAs and Last Will and Testaments
- Meeting with clients/royalty holders reviewing documents
- Processing holder maintenance
- Balancing Trust accounts by reviewing old files
- Assist the land administrators with various tasks e.g.: reviewing continuation letters
- Sending the required/requested documentation
- Attend shareholder meeting e.g.: Signing shareholders in, make sure shareholders receive proper information
- Planned holiday party, summer party and other events around the office
- Managed department call volume of 15 calls per day and coordinated department schedules to maximize coverage during peak hours.
Plans Administrator
Computershare Canada (Formerly Olympia Trust Company)
02.2013 - 08.2014
- Knowledge of Dividend Reinvestment Plans (DRIP) & Share Dividend Plans (SDP)
- Speaking with shareholders/brokers on the phone and via email
- Enrolling shareholders into DRIP and SDPs
- Processing withdrawals and terminations from DRIP and SDP and any other items in 3 business days
- Calculating Dividend and Interest payment on system
- Printing Dividend and Interest cheques and all other cheques for other departments
- Preparing all Dividend and Interest cheques for mail, pulling any special handling, setting up wire transfers, and wire requests
- Depositing cheques on system and making sure everything is in good order before sending it to accounting
- Assisting with preparing tax slips (tax season)
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
Hairstylist
Viva Hair and Esthetics
11.2010 - 11.2012
- Hair cuts, colors, styles, and up do’s
- Hair extensions
- Helping clients with product knowledge
- Reception, booking appointments, and consultations
- Handling debit and credit transactions
- Distributed business cards outside of salon to generate new business.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Processed payments, entering sales in register for prompt customer service.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
Hostess
The Keg Steak House & Bar
03.2009 - 03.2010
- Lead hostess
- Assigning seats for all customers
- Ran drinks and food to tables
- Took bookings for reservations
Education
Petroleum Land Administration Certificate - Oil & Gas
SAIT Polytechnic
Calgary, AB12.2012
Hair Styling Diploma - Hair
Marvel College
Calgary, AB10.2010
High School Diploma -
Central Memorial High School
Calgary, AB06.2006
Skills
- Strong organization skills
- Exceptional communication skills
- Highly motivated
- Team collaboration
- Contract agreement preparation
- Works well under pressure
- Works with minimum supervision
- Reception oversight
- Task prioritization
- Problem-solving
- Data entry documentation
- Records retrieval
Skillsummary
- Strong organization skills
- Exceptional communication skills
- Highly motivated, proficient, and exceptionally supportive to co-workers
- Proficient in prioritizing and completing tasks in a timely manner
- Team player who works well under pressure and with minimum supervision
Standard First Aid
AED CPR Level C - March 2024
Timeline
Administrative Assistant - Permanency
Alberta Children’s Services
07.2022 - 07.2023
Administrative Assistant - Support for Permanency, Administrative Support 4
Government of Alberta Children and Family Services
10.2017 - Current
Client Services Administrator – Oil Royalties
Computershare Canada
08.2014 - 10.2017
Plans Administrator
Computershare Canada (Formerly Olympia Trust Company)
02.2013 - 08.2014
Hairstylist
Viva Hair and Esthetics
11.2010 - 11.2012
Hostess
The Keg Steak House & Bar
03.2009 - 03.2010
Petroleum Land Administration Certificate - Oil & Gas
SAIT Polytechnic
Hair Styling Diploma - Hair
Marvel College
High School Diploma -
Central Memorial High School
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