Brendon Kyle Escora
Virtual Assistant | Customer Service
Cold Lake,AB
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level job position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Expedia Travel Consultant | CSR
Teleperformance
Cebu City, Philippines
05.2021 - 09.2021
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Informed clients of travel policies and utilized preferred vendors to maximize company profits
- Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
- Handled sensitive information with professionalism and discretion.
- Completed accurate reservations for business travelers at point of sale.
- Kept abreast of all airline rules, regulatory requirements and industry standards when scheduling travel arrangements.
- Responded to clients' questions, issues and complaints and implemented appropriate solutions.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
Virtual Assistant
Leave It To Lindsay Marketing
Nashville , Tennessee
06.2020 - 08.2020
- Completed business correspondence, transcription and data entry.
- Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
- Entered data, ensuring accuracy and uniformity.
- Exceptional computer skills
- Put together videos for social media, advertising and informational purposes.
- Designed creative digital displays used in online advertising for local businesses.
- Completed data entry tasks with accuracy and efficiency.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
Accounting Assistant
Hermosada And Co., CPA’s
Cebu City , Philippines
10.2018 - 02.2019
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Communicated with suppliers to reconcile invoice payments.
- Prepared itemized statements, bills or invoices and recorded amounts due for items purchased or services rendered.
- Transferred data and documents to facilitate system migration and software updates.
- Completed physical inventory counts each month.
- Reconciled and corrected issues with financial records.
Education
Bachelor Of Science - Management Accounting
University of San Jose-Recoletos
Philippines 06.2015 - 03.2019
Bachelor Of Science - Hospitality Management
University of Cebu
Philiopines 06.2019 - 02.2020
Skills
- Air travel
Timeline
Expedia Travel Consultant | CSR
Teleperformance
05.2021 - 09.2021
Virtual Assistant
Leave It To Lindsay Marketing
06.2020 - 08.2020
Bachelor Of Science - Hospitality Management
University of Cebu
06.2019 - 02.2020
Accounting Assistant
Hermosada And Co., CPA’s
10.2018 - 02.2019
Bachelor Of Science - Management Accounting
University of San Jose-Recoletos
06.2015 - 03.2019
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