Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Adaptable to surrounding changes with a positive attitude.
Overview
10
10
years of professional experience
Work History
Residential Cleaner - Owner
We Clean
10.2023 - Current
Resolved client concerns promptly, enhancing customer satisfaction and retention rates.
Maintained a high standard of quality control by consistently meeting clients'' expectations for cleanliness and professionalism.
Developed and implemented efficient cleaning schedules, optimizing workflow and resource allocation.
Managed inventory of cleaning supplies, ensuring availability and compliance with health regulations.
Cold Storage Forklift Operator Overnight
Erb Transport
09.2022 - 10.2023
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Unloaded and stacked materials by raising and lowering lifting devices.
Inspected equipment for defects and performed repairs or maintenance tasks.
Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Communicated with floor managers to determine merchandise placement.
Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Coordinated with other lift truck drivers and production personnel to process orders efficiently.
Warehouse Forklift Operator
Mono Serra
04.2017 - 03.2018
Operated forklifts to efficiently transport products within warehouse environment.
Conducted routine inspections of equipment to ensure safety compliance and operational efficiency.
Collaborated with team members to maintain accurate inventory levels and timely order fulfillment.
Monitored stock levels and reported discrepancies to management for prompt resolution.
Dairy Clerk
IGA Supermarket
11.2017 - 03.2018
Restocked cases with new merchandise and removed expired items for proper disposal.
Handled large dairy section by maintaining section cleanliness, product rotation and displays.
Answered questions from customers and discussed new products placed in dairy cases.
Adhered to food safety regulations and guidelines.
Stayed current with present, seasonal and special promotions.
Notified management of customer or employee accidents.
Security Guard
Commissionaires Ottawa
01.2017 - 05.2017
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Responded quickly to incidents and assessed active situations for security concerns.
Responded quickly to emergency situations to assess and deflect issues.
Completed full building and grounds patrols to spot and investigate concerns.
Patrolled and monitored premises by foot
Line Cook
Bantam Restaurants
01.2015 - 01.2017
Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Kept kitchen clean and organized by performing daily maintenance tasks.
Prepared food items in compliance with recipes and portioning control guidelines.
Education
High School Diploma -
Canterbury High School
Ottawa, ON
06.2015
Skills
Quick learner
Punctual
Hard worker and goal oriented
Work well under pressure
Highly-motivated and dedicated
Attentive to detail
WHMIS certificate (SIMDUT)
Food handlers certificate
Emergency first aid CPR/AED Level C
Private security and investigation services - Guard license