Brenden Leonard
Burnaby,BC
Summary
Experienced Operations Manager and Social Media Marketer with a proven track record in enhancing process efficiency, cost control, and team leadership. Proficient in leveraging social media platforms to amplify brand presence and engage with diverse audiences. Adept at implementing strategies that drive business growth and exceed targets. Recognized for exceptional organizational skills and the ability to manage multiple projects seamlessly
Overview
10
10
years of professional experience
1
1
Certification
Work History
Chief Finance Officer
King Financial
Vancouver, British Columbia
01.2025 - Current
- Provided guidance on complex accounting issues related to revenue recognition, foreign currency transactions, derivatives and investments.
- Directed the preparation of consolidated financial statements according to Generally Accepted Accounting Principles.
- Prepared annual budgeting process in accordance with company's strategic objectives.
- Monitored debt levels and interest rates to ensure optimal financing structure for the organization.
- Managed cash flow forecasting process in order to optimize liquidity position.
- Negotiated credit facilities with banks and other lending institutions as required.
Senior Social Media Marketer
PDX Digital
Portland, Oregon
02.2020 - Current
- Leveraged tools to track social trends, identify influencers and devise successful outreach strategies.
- Created and published news and promotional content to increase fan engagement and channel growth.
- Prepared professional, on-point and brand-specific copy for diverse platforms and target audiences.
- Engaged positively with online community to glean insights and capitalize on learning opportunities.
- Set up and optimized company pages within each platform to increase visibility of company's social content.
Account Manager
OCAL FINANCIAL
Vancouver, British Columbia
01.2025 - 02.2025
- Monitored industry trends and made recommendations for changes in strategy accordingly.
- Maintained accurate records of all customer interactions in the CRM system.
- Coordinated with internal teams to ensure timely delivery of products and services to clients.
- Solicited feedback from customers on their experience with products or services.
- Managed multiple accounts simultaneously while meeting deadlines.
- Analyzed client data and identified opportunities for growth.
Operations Manager
Fatal's Entertainment LLC / Tiktok
Vancouver, British Columbia
07.2024 - 01.2025
- Evaluated potential risks associated with projects and developed mitigation strategies to ensure successful outcomes.
Ensured project timelines were adhered to by closely monitoring progress, identifying delays, and implementing solutions to keep projects on track.
Identified areas for process improvement within the organization, implemented changes, and monitored results to ensure enhanced efficiency. - Delivered positive customer experiences by implementing effective quality assurance practices.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Collected customer fees, managed refunds and provided complete sales documentation.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Certified Product Specialist
Selena Travel
Vancouver, British Columbia
09.2023 - 01.2024
- Learned about product's technical specifications and accurately explained specifications to customers and work team.
- Visited trade shows, stores and other venues to demonstrate products or answer questions from potential buyers.
- Recorded and reported demonstration-related data, questions asked and number of brochures distributed.
- Instructed customers in product operations and customizations.
- Suggested specific products to meet customer needs.
Co-Founder/Marketing Manager
Mountainside Games
Richmond
02.2020 - 04.2021
- Planning
- Organization
- Time management.
Assistant Project Manager
Daves Construction
Port Coquitlam, British Columbia
07.2015 - 07.2020
- Coordinated project activities and monitored progress to ensure timely completion of tasks.
- Developed project plans, identified resources and established deadlines.
- Monitored budgeting activities by tracking expenditures and providing regular updates to management.
Content Creator/Event Associate
The Gaming Stadium
Richmond
06.2019 - 02.2020
- Coordinate with production team to produce content for YouTube
- Assist production team with stream management
- Plan and implement esports events
- Coordinate with marketing team to strategize social media marketing plans.
Summer Administrative Clerk
Navigation Canada
Surrey
06.2018 - 08.2018
- Processing activities relating to human resources, finance and administration for the Operations Organization and Technical Operations Groups
- Prepare overtime payments and leave records
- Perform daily financial tasks and assists MBS in the generation of financial reports.
Sanitation Operations
City of Vancouver
Vancouver
11.2017 - 01.2018
- Supporting annual leaf cleanup program
- Recording critical information (legacy maps and vehicle information)
- Catering a respectful presence
- Attention to detail.
Receiver & Unloader
E&B Horseman & Sons
Langley
03.2016 - 09.2017
- Picking and tracking orders
- High-pressure environment
- Responsible for restocking returns and overstock
- Attention to detail
- Assistant staff in filling customer orders
- Time Management.
Education
Marketing - Business Management
Kwantlen Polytechnic University
Surrey08.2024
Supply Chain Management Certificate - Operation Management
CDI College
British Columbia08-2024
Diploma -
Langley Fundamental Middle Secondary School
Langley06.2015
Skills
- Workflow Optimization
- Social Media Management
- Process Improvement
- Customer Retention
- Inventory Management
- SEO/SEM
- Program Administration
- Process Improvement
- P&L Management
- Contract Management
- Organizational Management
- Revenue Generation
- Multi-site operations
- Inventory Control
- Negotiations expert
- Supply Chain Management
Certification
- First Aid Level 1
- Serving It Right
- Class 5 License
- Google Analytics Individual Qualification
- Creative Certification Exam
- Fundamentals of Digital Marketing
- Supply Chain Management Certificate
Languages
English
Full Professional
Spanish
Limited
Accomplishments
- 4.0 GPA at CDI College
References
References available upon request.
Timeline
Chief Finance Officer
King Financial
01.2025 - Current
Account Manager
OCAL FINANCIAL
01.2025 - 02.2025
Operations Manager
Fatal's Entertainment LLC / Tiktok
07.2024 - 01.2025
Certified Product Specialist
Selena Travel
09.2023 - 01.2024
Senior Social Media Marketer
PDX Digital
02.2020 - Current
Co-Founder/Marketing Manager
Mountainside Games
02.2020 - 04.2021
Content Creator/Event Associate
The Gaming Stadium
06.2019 - 02.2020
Summer Administrative Clerk
Navigation Canada
06.2018 - 08.2018
Sanitation Operations
City of Vancouver
11.2017 - 01.2018
Receiver & Unloader
E&B Horseman & Sons
03.2016 - 09.2017
Assistant Project Manager
Daves Construction
07.2015 - 07.2020
Marketing - Business Management
Kwantlen Polytechnic University
Supply Chain Management Certificate - Operation Management
CDI College
Diploma -
Langley Fundamental Middle Secondary School
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