Brendan Shewchuk
Prince George
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Zen Noodle House
10.2024 - Current
- Delivered exceptional customer service in a fast-paced environment, Provided detailed menu knowledge, including daily specials and dietary restrictions, to help guests make informed choices.
- Upsold food and beverages when appropriate, contributing to increased restaurant revenue.
- Handled customer complaints and concerns with professionalism and patience, as well as collaborated with team members to ensure satisfaction for both guests and coworkers.
Floor Worker / Baker
Tim Hortons
07.2021 - 10.2024
- Assisted in daily baking operations
- Provided exceptional customer service
- Operated the cash register, processed payments accurately, and maintained an organized till during busy shifts.
- Ensured cleanliness and organization of both front and back-of-house areas by performing regular cleaning duties, including sanitizing workstations, restocking supplies, and maintaining food safety protocols.
- Managed high-volume periods with a positive attitude, ensuring a smooth workflow and a welcoming environment for customers.
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Certification
- Food Safe - 2024
- Serving It Right - 2024
- Selling It Right - 2025
Timeline
Server
Zen Noodle House
10.2024 - Current
Floor Worker / Baker
Tim Hortons
07.2021 - 10.2024
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