Brendan Schroeder
Pickering,Ontario
Summary
Highly motivated professional with strong experience in multiple industries and a solid knowledge of trends, practices, and policies. Possesses superior interpersonal and organizational skills.
Overview
11
11
years of professional experience
Work History
Private Car Detailing | Car Detailer
04.2019 - Current
- Cleaned, polished, and vacuumed vehicle interiors and exteriors, ensuring meticulous attention to detail and delivering a showroom-quality finish
- Determined appropriate cleaning agents and techniques based on vehicle type, condition, and customer preferences, resulting in a proven track record of customer satisfaction
- Operated and maintained various cleaning equipment, including pressure washers, steamers, and carpet extractors, ensuring efficient and effective cleaning processes.
- Provided exceptional customer service by actively listening to customer needs, addressing concerns promptly, and ensuring a positive and personalized experience
- Collaborated with a team of car detailers to meet daily targets, demonstrating excellent teamwork and contributing to a cohesive work environment
- Managed time effectively to prioritize tasks and meet deadlines, resulting in a consistently high volume of completed car detailing projects.
Electronic Recycle Tech / Warehouse Associate
Goat Transport
03.2019 - 12.2019
- Properly disposed, sorted, and recycled electronics, cardboard, and plastics
- Operated cardboard baler and loaded and operated line feeder
- Recorded production data and complied with laws for chemical waste
- Maintained warehouse cleanliness
- Ensured care in the proper handling and use of equipment and supplies
- Performed miscellaneous job-related duties as assigned.
Customer Service
Concentrix
12.2018 - 05.2019
- Greeted and handled varying types of calls from members
- Attentively addressed customer concerns and inquiries and maximized opportunities to build rapport with existing and new customers
- Consistently met and exceeded monthly sales targets and percentages
- Worked in partnership with dealerships as a liaison between customers and clients
- Contacted internal departments to clarify and gather information to respond to customer inquiries
- Determine customer needs through effective questioning and research, offer required customer solution
- Participated in activities designed to improve customer satisfaction and overall business performance.
Marketing Coordinator
SAS Institute (Canada) Inc
05.2014 - 08.2014
- Collected all contact information from marketing conferences and entered leads into CRM database
- Maintained customer database with revised contact information, ensuring a high level of data quality
- Prepared literature, name tags, and rosters for user groups and conferences
- Assisted with mailings and customer inquiries for user groups and conferences
- Organized lunch & learn events and managed all logistics required for successful events.
Multi-Trade Services Inc
06.2012 - 11.2012
- Assisted in the planning and execution of corporate relocation
- Managed the moving of inventory and assets to a new office space and acted as the on-site manager for moves
- Provided expert advice and practical assistance in deploying all assets and inventory
- Prepared and executed demolition activities.
Education
Diploma Business Marketing - Business & Marketing
Centennial College
Toronto, ON06.2018
School Diploma -
St. Mary's Catholic Secondary High School – Ontario Secondary
Pickering, ON06.2012
Skills
- Highlights of Skills and Qualifications
- Result-oriented, driven, and team player
- Excellent time-management and leadership skills
- Assist customers and associates in work environment
- Excellent research and development skills, knowledgeable in computers
- Works well under pressure and ability to meet multiple conflicting deadlines
- People-oriented and enjoy helping others, reliable, and punctual
Languages
English
Timeline
Private Car Detailing | Car Detailer
04.2019 - Current
Electronic Recycle Tech / Warehouse Associate
Goat Transport
03.2019 - 12.2019
Customer Service
Concentrix
12.2018 - 05.2019
Marketing Coordinator
SAS Institute (Canada) Inc
05.2014 - 08.2014
Multi-Trade Services Inc
06.2012 - 11.2012
Diploma Business Marketing - Business & Marketing
Centennial College
School Diploma -
St. Mary's Catholic Secondary High School – Ontario Secondary
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