Brendan Pilon

• Developed and implemented a diverse cocktail menu, enhancing customer satisfaction and increasing sales.

• Managed logistics and staffing for large-scale events, including weddings and shows, ensuring smooth operations and high-quality service.

• Supervised a team of [number] staff members, distributing tasks effectively to optimize workflow and enhance teamwork. • Enforced health and safety protocols during the COVID-19 pandemic, ensuring compliance with local regulations and safeguarding staff and patrons.

• Managed bar security by effectively breaking up fights and maintaining a safe environment for guests and staff.

• Utilized [specific technology or software] to monitor operational performance and manage inventory, resulting in improved efficiency and reduced waste.

• Received positive feedback from clients for successful event management, contributing to repeat business and increased revenue.

• Performed professional window cleaning services for residential and commercial clients, ensuring high-quality results and customer satisfaction.

• Adhered to safety protocols and used appropriate equipment to complete tasks efficiently and safely.

• Developed strong client relationships, resulting in repeat business and referrals.

• Managed time effectively to meet deadlines and maintain a high standard of service.

• Supervised and coordinated a team of chip runners, ensuring efficient chip distribution and customer service during poker games.

• Managed logistics for high-stakes events, optimizing workflow and enhancing overall guest experience.

• Enforced compliance with gaming regulations and house rules, maintaining a safe and fair environment for patrons.

• Developed training materials for new staff, improving team performance and service quality.

• Provided exceptional customer service, addressing player inquiries and resolving issues promptly