Brendan Pence
Markham,ON
Summary
Motivated marketing student enthusiastic about gaining valuable work experience. Exemplifies excellent multitasking and time management strengths with analytical mindset. Brings enthusiasm for learning new skills, technology and processes. Demonstrates attention to detail and problem-solving abilities necessary for records management and related administrative work.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CX Salesfloor Department Manager
Walmart, Copper Creek Dr
09.2021 - 11.2023
- Providing excellent customer service to all customers
- Zoning all areas of store
- Putting back customer returns to product home
- Training new employees
- Assigning tasks to sales floor associates
Digital Marketing Intern
Medtronic
06.2022 - 09.2022
- Designed and presented social media campaign ideas.
- Assisted in managing corporate social media channels.
- Performed market analysis and researched latest trends
- Gave ideas of engaging content for Pinterest, Facebook and Instagram
- Managed and fixed current website of over 2500 pages in both English and French
Marketing Team Member
Senior Lifestyle Mag
04.2022 - 05.2022
- Generated 1000 word blog posts in under 10 minutes using Jaspar AI
- Optimizing blog posts with keywords using Surfer SEO
- Analyzed keywords using Surfer SEO software
- Created original ideas to use for Facebook, Twitter and Instagram posts
- Created 30 strong keyword enriched blogs in two weeks
CAP 1 Associate
Walmart, Copper Creek Dr
04.2021 - 09.2021
- Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
- Maintained merchandise presentation by removing damaged goods, stocking and rotating merchandise and signing and pricing merchandise.
- Performing daily customer service
- Performing other job duties when needed (fulfilling online grocery orders)
- Operated Walkie Stacker to load and unload inventory and organized new inventory on department-specific pallets for easier output.
- Organized on-site stockroom to maximize existing space and improve efficiency, boosting efficiency 15%
Education
Bachelor of Commerce Business Management Marketing -
Toronto Metropolitan University
Toronto, ON06-2025
Diploma (OSSD) - Business Administration – Marketing
Durham College
Oshawa, ON04.2022
Skills
- Inventory Recordkeeping
- Customer Relationships
- Customer Service
- Merchandise Retrieval and Distribution
- Problem Solving
- Team Leadership
- Schedule Coordination
Accomplishments
- Reduced on-hand inventory shrink by 3% in 5 months
Certification
- Microsoft Office Specialist – Microsoft Office Word 2019, Credential ID: wLCCm-H9mE
- Hootsuite Platform Certification, Hootsuite - October 2021, Credential ID: 39863001
Timeline
Digital Marketing Intern
Medtronic
06.2022 - 09.2022
Marketing Team Member
Senior Lifestyle Mag
04.2022 - 05.2022
CX Salesfloor Department Manager
Walmart, Copper Creek Dr
09.2021 - 11.2023
CAP 1 Associate
Walmart, Copper Creek Dr
04.2021 - 09.2021
Bachelor of Commerce Business Management Marketing -
Toronto Metropolitan University
Diploma (OSSD) - Business Administration – Marketing
Durham College
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