Brendan Opie
Hamilton
Summary
Sales and Account Management professional with 5+ years in sales and 2 years in account management.
Skilled at building strong client relationships, anticipating needs, and driving upsells and retention.
Experienced with CRMs and sales tools, with a proven track record of meeting and exceeding goals.
Overview
4
4
years of professional experience
Work History
Key Account Manager
Syncle Oy
01.2024 - Current
- Managed 20% of the company’s total ARR with full autonomy, overseeing strategy, execution, and client relationships.
- Optimized the Key Account Management process, establishing a framework for the role company-wide, moving forward.
- Monitored account activity and metrics to proactively identify at-risk accounts, and implement churn prevention plans.
- Identified upsell opportunities within key accounts, driving incremental revenue, while enhancing the customer experience.
Sales Executive
Syncle Oy
09.2023 - 12.2024
- Prospected, pitched, and closed new business to meet or exceed revenue targets.
- Presented proposals, handled negotiations, and maintained clear, professional correspondence with prospects.
- Maintained a 36% close rate on all opportunities held in 2023-2024.
- Utilized CRM tools to manage the pipeline, forecast revenue, and maintain accurate account information.
Sales Development Representative (SDR) & Senior SDR
Syncle Oy
04.2022 - 08.2023
- Identified and engaged decision-makers across target industries to schedule product demos and meetings.
- Booked 243 meetings, generating $2.4M in pipeline opportunities which led the team for 5 consecutive quarters.
- Crafted personalized talk tracks and messages based on prospects' pain points and business needs.
- Improved team performance by creating team talk tracks, organizing weekly notes, and coaching peers through calls, all while meeting primary responsibilities.
Marketing & Sales Coordinator
Sandbox Software Solutions
06.2021 - 03.2022
- Actively participated in requirement-gathering sessions, solution demonstrations, and client presentations to align solutions with customer needs and business objectives.
- Developed, proofread, and refined proposals and work request estimates, ensuring accuracy, clarity, and alignment with client requirements.
- Collaborated on the creation and continuous improvement of sales and marketing presentations, case studies, and promotional materials that effectively communicated value propositions.
- Proactively monitored RFP and procurement platforms to identify, assess, and pursue new business opportunities.
Education
Bachelor of Commerce - Marketing Management
University of Guelph
Guelph, ON04-2020
Skills
- Account Strategy & Management
- Client relationship building
- Retention, Churn Prevention & Upselling
- Revenue forecasting
Languages
English
Timeline
Key Account Manager
Syncle Oy
01.2024 - Current
Sales Executive
Syncle Oy
09.2023 - 12.2024
Sales Development Representative (SDR) & Senior SDR
Syncle Oy
04.2022 - 08.2023
Marketing & Sales Coordinator
Sandbox Software Solutions
06.2021 - 03.2022
Bachelor of Commerce - Marketing Management
University of Guelph