Brendan Keane
Toronto,Ontario
Summary
Dynamic and results-driven professional with extensive experience at Starbucks, excelling in coffee preparation and customer service. Proven ability to manage inventory effectively while training staff to enhance team performance. Recognized for maintaining high standards of food safety and quality control, ensuring exceptional service during peak hours.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
01.2025 - Current
- Prepared and served a variety of coffee beverages and specialty drinks.
- Maintained cleanliness and organization of the coffee station and customer area.
- Provided excellent customer service by taking orders and addressing inquiries.
- Operated espresso machines and other coffee-making equipment efficiently.
- Managed inventory of coffee beans, syrups, and supplies for daily operations.
- Trained new staff on beverage preparation and customer service protocols.
- Collaborated with team members to ensure smooth workflow during busy hours.
- Trained new baristas on beverage preparation and customer service standards.
- Oversaw daily operations to ensure compliance with health and safety regulations.
- Worked with new employees on procedures and policies, interacting with customers, cleaning areas and making orders.
- Provided ongoing support and mentorship to enhance team performance and morale.
Warehouse Clerk
Metropolitan Tea Company
05.2024 - Current
- Organized boxes, worked on Excel spreadsheets, and kept tabs on work orders in the warehouse of the Metropolitan Tea Company.
- Organized inventory and maintained accurate stock levels in the warehouse.
- Assisted with regular cycle counts to ensure inventory accuracy.
- Implemented safety protocols to maintain a secure working environment.
- Processed incoming shipments and verified product quantities against invoices.
Line Cook
State & Main
02.2023 - 08.2023
- Prepared ingredients and meals following restaurant recipes and standards.
- Maintained cleanliness and organization of kitchen workstations throughout shifts.
- Collaborated with kitchen staff to ensure efficient food preparation and service.
- Operated kitchen equipment, including grills, fryers, and ovens safely and effectively.
- Followed food safety protocols to guarantee high standards of hygiene and quality.
- Monitored food inventory levels and reported shortages to management promptly.
Line Cook
Sí Señor Mexican Mexican Street Food
10.2020 - 08.2021
- Prepared and cooked Mexican street food items, including tacos, huaraches, tortas, and tamales, adhering to traditional recipes.
- Trained new kitchen staff on menu items, cooking techniques, and food safety protocols.
- Took customer orders during peak hours, ensuring accuracy and providing excellent customer service.
- Maintained cleanliness and organization of kitchen workstations throughout shifts.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Communicated effectively with other staff members regarding orders and menu changes.
Education
MA - Political Science, Political Theory
University of Toronto
Toronto04.2024
Joint Honours Bachelor of Social Science - Political Science and Communications
University of Ottawa
Ottawa11.2022
Skills
- Coffee preparation
- Equipment operation
- Inventory management
- Customer service
- Food safety compliance
- Team collaboration
- Time management
- Quality control
- Order accuracy
- Staff training
- Problem solving
- Attention to detail
Timeline
Barista
Starbucks
01.2025 - Current
Warehouse Clerk
Metropolitan Tea Company
05.2024 - Current
Line Cook
State & Main
02.2023 - 08.2023
Line Cook
Sí Señor Mexican Mexican Street Food
10.2020 - 08.2021
MA - Political Science, Political Theory
University of Toronto
Joint Honours Bachelor of Social Science - Political Science and Communications
University of Ottawa
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