Brendan Graham
LONDON,ON
Summary
Motivated and personable professional with a strong passion for music, instruments, and audio equipment, seeking to contribute to a sales-focused role in a music retail environment. Known for building strong relationships, understanding customer needs, and delivering high-quality service through years of client-facing experience. Experienced guitarist and drummer with a background in live performance, bringing both product knowledge and genuine enthusiasm to helping customers find the right gear. Driven to exceed expectations and create meaningful customer experiences.
Overview
7
7
years of professional experience
Work History
Photographer/Editor
Self employed
London, Ontario
02.2020 - Current
- Worked directly with clients to understand creative needs and deliver tailored results.
- Built a client base through strong communication, trust, and repeat business.
- Managed bookings, consultations, and project delivery independently.
- Created a comfortable and engaging environment for clients.
Driver/Logistics Coordinator
AGAT Laboratories
London, Ontario
09.2019 - Current
- Built and maintained strong relationships with a wide range of clients through consistent, reliable service.
- Communicated effectively with customers to ensure needs were met and expectations exceeded.
- Managed daily routes and schedules independently, demonstrating accountability and organization.
- Handled client inquiries and resolved issues promptly and professionally.
- Contributed to customer retention through dependable service and strong rapport.
Education
John Paul II
London, OntarioSkills
- Strong relationship-building and customer retention skills
- Confident and clear communication
- Ability to understand customer needs and recommend tailored solutions
- Experience maintaining long-term client relationships
- Guitar and drum experience with band performance background
- Understanding of live sound setups and performance needs
- Familiar with instruments, amplification, and basic audio gear
- Passion for music, recording, and performance
- Excellent time management and organization
- Strong attention to detail
- Adaptable and quick to learn new products and systems
- Positive, team-oriented mindset
Timeline
Photographer/Editor
Self employed
02.2020 - Current
Driver/Logistics Coordinator
AGAT Laboratories
09.2019 - Current
John Paul II