Brendan Cleveland
Santa Maria,CA
Summary
Personable and driven with strong aptitude for understanding clients' security needs and delivering tailored solutions. Possesses foundational knowledge in security systems along with proficient communication and problem-solving skills. Committed to enhancing customer satisfaction and contributing to safe and secure environment.
Developed solid foundation of practical skills and technical know-how in fast-paced environments. Demonstrated ability to manage detailed projects and ensure quality outcomes. Seeking to transition into new field by leveraging strong problem-solving skills and results-driven mindset
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Sales Consultant and Installer
ADT Security Systems
08.2023 - Current
- Negotiated favorable contract terms for both the client and company, contributing to long-term partnerships built on trust.
- Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
- Enhanced overall customer satisfaction through prompt resolution of issues and proactive communication.
- Maintained detailed records of all client interactions, ensuring accurate reporting and efficient organization in managing accounts.
- Developed strong relationships with clients, resulting in repeat business and referrals for new customers.
- Conducted regular follow-ups with clients to maintain engagement and drive upsell opportunities.
Education
High School Diploma -
Orcutt Academy
Orcutt, California06-2023
Skills
- Product demonstration
- Cold calling
- Customer service
- Product and service knowledge
- Complex Problem-solving
- Client engagement
- Data cable installation
- Low-voltage wiring installation
- Efficient product classification methods
- Attention to detail
- Positive attitude
- Power tool operation
- Following safety practices
Affiliations
- Jehovah's Witnesses
Certification
- BSIS- Security Alarm Consultant License - 2022-2026
Languages
American Sign Language
Native or Bilingual
English
Native or Bilingual
Timeline
Security Sales Consultant and Installer
ADT Security Systems
08.2023 - Current
High School Diploma -
Orcutt Academy
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