Brendaline Zanyine
Edmonton,AB
Summary
Dedicated and professional with over three years of experience in providing exemplary service to guests in high-volume restaurants and banquet settings. Warm and engaging demeanor, complemented by robust organizational abilities and a commitment to teamwork. Excellent interpersonal skills ensure effective interaction with a diverse clientele. A customer-centric focus is maintained, aiming to uphold and exceed the standards of dining establishments and contribute positively to their reputation. Eager to bring a strong work ethic, flexible approach, and passion for the culinary industry to a new and challenging environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Curbside and Delivery Leader
Red Lobster
08.2022 - 06.2023
- Coordinated and executed curbside and delivery orders, ensuring customer satisfaction
- Managed communication between the kitchen staff and customers, ensuring timely service.
Server
GEF Senior Housing
12.2022 - 03.2023
- Delivered exceptional meal service to guests, ensuring all needs were met promptly
- Maintained a clean and welcoming environment to enhance guest experience.
- Served food and beverages promptly with focused attention to customer needs
Banquet Server
NAIT Conference and Events
01.2020 - 04.2020
- Provided high-level service at various events, attending to guest needs and queries
- Coordinated with team members to deliver efficient service and maintain cleanliness.
- Always mindful of sanitation and safety considerations when handling food.
- Handled food and beverage orders for up to 100 guests, delivering prompt and friendly service
Server
Red Lobster
06.2018 - 03.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Bachelor's Degree - Nutrition And Food Science,Food Service Management
University of Alberta
Edmonton, ABSkills
- Excellent customer service
- Strong work ethic
- High energy, team player
- Strong communication skills
- Friendly outgoing attitude
- Problem solving skills
- Punctual, honest, and duty-conscious
- Ability to work autonomously
Languages
English
Native or Bilingual
French
Native or Bilingual
Certification
- ProServe
- WHMIS
- Food Safe Handling
- Alberta Food Safety for Special Events
Timeline
Server
GEF Senior Housing
12.2022 - 03.2023
Curbside and Delivery Leader
Red Lobster
08.2022 - 06.2023
Banquet Server
NAIT Conference and Events
01.2020 - 04.2020
Server
Red Lobster
06.2018 - 03.2020
Bachelor's Degree - Nutrition And Food Science,Food Service Management
University of Alberta
Similar Profiles
Marissa BalderasMarissa Balderas
Waitress at Red LobsterWaitress at Red Lobster
Reagan AndersonReagan Anderson
Host at Red LobsterHost at Red Lobster
Angelina RossovichAngelina Rossovich
Server at Red LobsterServer at Red Lobster
Heather SnyderHeather Snyder
Waitress at Red LobsterWaitress at Red Lobster
Harmanjot KaurHarmanjot Kaur
Warehouse Worker at AmazonWarehouse Worker at Amazon