Brenda Wolstenholme
Chilliwack
Summary
Professional with strong background in providing support and care to individuals with diverse needs. Skilled in fostering collaborative environment, adapting seamlessly to changing requirements, and ensuring well-being and empowerment of clients. Known for reliability and results-driven approach, bringing effective communication, empathy, and problem-solving abilities to team.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Five Week Practicum
Murrayville Manor
01.1996
- Working with Mental Health Individuals
Five Week Practicum
Surrey Association for Community Living
01.1995
- Working with mentally physically disabled individuals
Direct Support Worker
Southwest Homes
08.2019 - 02.2024
- Assisted individuals with daily living activities to promote independence and personal growth.
- Implemented individualized support plans tailored to client needs and preferences.
- Collaborated with multidisciplinary teams to ensure holistic care for clients.
- Monitored client progress, documenting changes in behavior and health status.
- Developed engaging activities to enhance social skills and community involvement.
- Provided emotional support, fostering a trusting relationship with clients and families.
- Advocated for clients' rights, ensuring access to necessary resources and services.
- Conducted regular assessments of clients'' progress, adjusting care plans as needed to promote ongoing improvement.
Private House Cleaner
Saskatchewan Foster Families Association
09.2018 - 05.2019
- Cleaned and maintained residential spaces to ensure cleanliness and organization.
- Utilized various cleaning tools and solutions for effective sanitation practices.
- Developed efficient cleaning schedules to optimize time management.
- Assisted in inventory management of cleaning supplies and equipment.
Cashier /Clerk
Red Apple Store
09.2016 - 03.2018
- Processed customer transactions efficiently using POS systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled cash register operations, ensuring accurate cash handling and balancing.
School Bus Driver (Casual)
Thirdwave Bus Company
01.2016 - 04.2016
Community Support Worker
MSA Society for Community Living
06.1997 - 09.2015
- Residential and Day Programs
Education
Community Residential Program -
Stenberg and Associates
Langley, BC01.1996
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
Languages
English
Full Professional
Certification
- Orientation to Community Support Curriculum / Douglas College
- Mental Health Worker Program
- Behavior Management and Crisis Intervention
- First Aid and CPR
- Food Safe, Level One
- Community Residential Certificate – 1996
Timeline
Direct Support Worker
Southwest Homes
08.2019 - 02.2024
Private House Cleaner
Saskatchewan Foster Families Association
09.2018 - 05.2019
Cashier /Clerk
Red Apple Store
09.2016 - 03.2018
School Bus Driver (Casual)
Thirdwave Bus Company
01.2016 - 04.2016
Community Support Worker
MSA Society for Community Living
06.1997 - 09.2015
Five Week Practicum
Murrayville Manor
01.1996
Five Week Practicum
Surrey Association for Community Living
01.1995
Community Residential Program -
Stenberg and Associates