Brenda Wiley
San Pedro,CA
Summary
Dynamic and detail-oriented with extensive experience in customer service and cash handling at Starbucks and Chatime. Proven ability to train teams and enhance operational efficiency while maintaining high standards of cleanliness. Recognized for exceptional time management and a friendly demeanor, ensuring a positive experience for all customers.
Overview
3
3
years of professional experience
Work History
Barista/Cashier
Starbucks
Carson, CA
10.2024 - 09.2025
- Prepared high-quality beverages according to standardized recipes, ensuring consistency in taste and presentation.
- Maintained cleanliness and organization of workstations, enhancing operational efficiency and safety standards.
- Provided exceptional customer service by actively engaging with customers and addressing their needs promptly.
- Operated espresso machines and other equipment skillfully, contributing to efficient beverage preparation during peak hours.
- Handled cash transactions accurately, ensuring a smooth checkout experience for customers while maintaining financial integrity.
Shift Supervisor
Chatime
Torrance, CA
09.2023 - 01.2025
- Supervised daily operations to ensure adherence to safety and quality standards.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Coordinated shift schedules to optimize staffing and enhance workflow efficiency.
- Monitored inventory levels, ensuring timely restocking of supplies for smooth operations.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Team Member
Jersey Mike's Subs
Rolling Hills Estates, CA
09.2022 - 07.2023
- Prepared high-quality subs and sandwiches following standardized recipes and procedures.
- Delivered exceptional customer service, ensuring a positive dining experience for all patrons.
- Operated cash register efficiently, processing transactions accurately and managing cash flow.
- Maintained cleanliness and organization of workstations, adhering to food safety standards.
Education
High School Diploma -
City Of Angels
San Pedro, CASkills
- Time management
- Friendly
- Attention to detail
- Team player
- Cash handling
- Cleanliness
- Safe food handling
- POS systems
- Menu memorization
Timeline
Barista/Cashier
Starbucks
10.2024 - 09.2025
Shift Supervisor
Chatime
09.2023 - 01.2025
Team Member
Jersey Mike's Subs
09.2022 - 07.2023
High School Diploma -
City Of Angels