Summary
Overview
Work History
Education
Skills
Skills Qualifications
Timeline
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Brenda Wall

Chilliwack,BC

Summary

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

24
24
years of professional experience

Work History

Area Supply Attendant

PHSA
Chilliwack, Canada
10.2020 - Current
  • Managed inventory by ordering, stocking, rotating, and replenishing materials and medical supplies.
  • Checked quality and quantity of goods while verifying discrepancies on manifests.
  • Updated product labels, replaced outdated items, and coordinated returns to fulfillment center.
  • Communicated stock shortages to warehouse staff and Hospital Replenishment team for prompt resolutions.
  • Built strong relationships with department managers regarding stock changes and backordered supplies.
  • Traced missing materials and shipments through vendor and customer communications.
  • Sorted incoming mail and packages based on provided delivery instructions.
  • Prepared supply requisitions to maintain optimal stock levels.

Early Childhood Educator

Business Owner
Langley, Canada
01.2010 - 03.2020
  • Implemented hands-on, play-based strategies for experiential learning to enhance engagement.
  • Organized activities that support curriculum goals and promote learning through play.
  • Developed schedules to balance activity, rest, and playtime in accordance with guidelines.
  • Instructed children in hygiene practices while preparing nutritious meals.
  • Communicated daily with parents during drop-off and pick-up to foster collaboration.
  • Maintained accurate business records for payments and receipts to ensure financial accountability.
  • Observed and monitored children's behavior to ensure safety and provide constructive guidance.
  • Participated in professional development to remain informed on early childhood education best practices.

SP1 General Data Entry Clerk - GST Business

Canada Revenue Agency
Surrey, Canada
03.2007 - 09.2010
  • Executed precise data entry for GST business returns, ensuring confidentiality of records.
  • Maintained and updated comprehensive files related to tax returns, schedules, and benefits.
  • Prepared documentation for auditors by organizing personal and business tax returns.
  • Sorted personal and business tax schedules in numerical order for efficient access.
  • Reviewed data for errors, corrected inconsistencies, and verified output accuracy.
  • Stored hard copies in organized files to enhance retrieval efficiency.
  • Scanned documents into designated databases for streamlined storage management.

Head Cashier Front End Supervisor

Home Depot
09.2002 - 02.2007
  • Supervised team of cashiers, focusing on training, hiring, and performance management.
  • Managed returns process efficiently by coordinating with vendors and customers.
  • Provided clear direction to cashiers, ensuring exceptional customer service delivery.
  • Processed POS payments, including cash, debit, and credit transactions accurately.
  • Reconciled all shift payments to uphold financial accuracy.
  • Ordered and replenished inventory as Merchandising Inventory Clerk to maintain stock levels.
  • Monitored operations to identify issues and provided timely assistance for workflow efficiency.
  • Resolved customer complaints effectively to enhance satisfaction and uphold store reputation.

Post Office Customer Service Clerk

Canada Post Corporation
South Surrey, Canada
01.2005 - 08.2006
  • Provided customer service abiding by the Canada Post Corporation program.
  • Performed cashier, and customer service duties.
  • Receive letters, packages, for Domestic and International delivery.
  • Provide customer service using POS, debit and credit.
  • Reconcile and Balance all daily transactions.
  • Provide service for Registered mail, Purolator, And Express post packages nationally And within Province.

Office Manager

Dr. T.F. Lee & Associates
Surrey , BC
01.2001 - 12.2004
  • Executed general office duties, including telephone operations and appointment scheduling.
  • Ensured proper greeting of all patients upon arrival.
  • Scheduled and confirmed appointments with clients through in-person and phone interactions.
  • Ordered medical supplies and essential clinic items to maintain operational efficiency.
  • Processed payments via cash, debit, credit, and invoiced for medical services.
  • Verified patient coverage to facilitate seamless service delivery.
  • Coordinated patient referrals to appropriate specialists.

Education

Valley First Aid - Computer Applicaitons

Langley Contiuing Education
Langley, BC
12.2017

Canscribe Medical Transcription Course - Medical Transcriptionist

Canscribe Medical Transciptionist
Langley, BC
01.2017

Microsoft Word Completion Course - Intermediate

Langley Continuing Education
06.2014

Microsoft Excel Completion Course - Intermediate

Langley Continuing Education
06.2014

Grade 12 - GED/High School Equivalency

BRITISH COLUMBIA
Queen Elizabeth
03-2000

Microsoft Word 2010 - Level 1-3

Microsoft Excel 2010 - Level 1-3

Skills

  • Medical transcription and data entry
  • Stock replenishment
  • Team collaboration
  • Problem solving
  • Supply chain coordination
  • Attention to detail
  • Medical terminology expertise
  • Microsoft Office proficiency
  • CPR and EpiPen certification
  • Relationship building
  • Interpersonal skills
  • Decision making
  • Workflow optimization

Skills Qualifications

  • Canscribe Medical Transcription Course, 01/2016, 01/2017, Effective skills in transcribing medical reports and verifying speech recognition documentation. Attention to detail verifying medical terminology and utilizing proper grammar and punctuation. Data entry using verbatim. Medical terminology.
  • Microsoft Word Completion Course – Intermediate, Langley Continuing Education, 03/2014, 06/2014
  • Microsoft Excel Completion Course - Intermediate, Langley Continuing Education, 03/2014, 06/2014
  • Valley First Aid, Langley, BC, 11/2017, 11/2020, CPR Certified, EPI Pen Certified

Timeline

Area Supply Attendant

PHSA
10.2020 - Current

Early Childhood Educator

Business Owner
01.2010 - 03.2020

SP1 General Data Entry Clerk - GST Business

Canada Revenue Agency
03.2007 - 09.2010

Post Office Customer Service Clerk

Canada Post Corporation
01.2005 - 08.2006

Head Cashier Front End Supervisor

Home Depot
09.2002 - 02.2007

Office Manager

Dr. T.F. Lee & Associates
01.2001 - 12.2004

Valley First Aid - Computer Applicaitons

Langley Contiuing Education

Canscribe Medical Transcription Course - Medical Transcriptionist

Canscribe Medical Transciptionist

Microsoft Word Completion Course - Intermediate

Langley Continuing Education

Microsoft Excel Completion Course - Intermediate

Langley Continuing Education

Grade 12 - GED/High School Equivalency

BRITISH COLUMBIA

Microsoft Word 2010 - Level 1-3

Microsoft Excel 2010 - Level 1-3

Brenda Wall