Brenda Stapleton

Purchaser/Sales Assistant. Assistant

Sales Assistant, commercial flooring

· Provided various admin duties with helpful teamplayer attitude, acquired additional responsibilities.

· Worked beyond expectations.

· Created new HTML survey (w. help of Son) for customer rewards system.

· Assisted others with technical computer and printer issues.

Promoted to Executive Sales Assistant

· Acquired additional duties, voluntarily covered sales during superiors’ absences.

· Self taught image office systems design drawings.

Transferred to Purchasing

· High level accuracy ordering and tracking of Sales orders in complicated parts systems.

Liaison between ordering system, warehouse, installers and sales.

• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Created, maintained and updated filing systems for paper and electronic documents.
• Worked as liaison with Chartered Accountant to complete Year end documents.
• Reconciled company accounts and client accounts, lnvoicing and collections. Mintained lnsurances, WCB, & Business licensing.
• Quickbooks

• Enhanced parent-teacher communication through regular progress updates , strengthening support networks for students.
• Promoted a positive classroom environment by establishing clear expectations and consistently enforcing behavior guidelines.
• Developed strong relationships with students through listening, play, and teaching, fostering mutual trust and respect that contributed to overall student success.
• Observed children to identify individuals in need of additional support and developed strategies to improve assistance.

2 Peas in Pod – Interior Painting, Post construction cleaning

• Set up sub company for S & S Plumbing – 2 Peas in a Pod – partnership with Fabbri Marble and Tile
• Negotiated contract jobs for interior painting for home renovations.
• Bookkeeping (Quickbooks)

Invoicing, Payables, Receivables

• Estimates and customer liaison
• Interior painting with focus on details and best quality result
• Provided excellent post-construction cleaning.
• Enhanced customer satisfaction levels by implementing an effective feedback system and addressing concerns promptly and efficiently.
• Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.

• Start-up licensing and set up of accounts of New Business
• Head administrative and space design of start-up for new business outlet
• Generate new business to business relationships
• Generate Sales Reports
• Conduct sales training
• Maintain Dealer and Referral Accounts
• Hire lnstallers, assist in training, Payroll reports
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Hire Office Support, train in-house sales
• Payroll General Book Keeping (lnvoicing and Account maintenance, payment processing)
• Maintain lnventory as well as shipping/receiving
• lnside Sales Outside Sales
• Member CHBA
• Maintain Business Operation, lnventory and Office needs
• Some involvement with Advertising Campaigns
• Coordinate and head Trade Show sales

• Provided helpful and flexible assistance to Flooring Sales Team.
• Covered for Flooring Purchaser.
• Covered for Reception.
• Created customer survey in HTML on website for Flooring, implementing initiative program for clients to return surveys.
• Managed Calgary Housing accounts including invoicing and assisting with payroll.
• lnitiated relationships with supplier Representatives and maintained company libraries. Overhauled library storage implementing new cataloging system of sample Iibrary.
• Trained new employees on customer service policies and service level standards.
• Promoted to Executive Assistant to Senior Furniture New Business Salesperson.
• Created new orders, maintaining a high level of accuracy.
• Acted as liaison between client and sales. Responded to all customer emails and needs in a timely and organized manner.
• Collaborated with members of other departments to ensure correct order components and alleviate deficiencies.
• Compiled product information presentation for meetings with clients.
• Managed outside sales as an alternate for senior sales person. Recommended and helped customer select merchandise based on their needs. Self-educated large volume of furniture information and components for office systems.
• Self-taught design program to provide clients with a detailed drawing of systems when design staff was not available. Sales position was cut.
• Transferred to Purchasing.
• Proofed and adjusted sales order insuring a high level of accuracy, communicating with multidepartments and company's intra-provincial branches, training order entry to new sales.
• Reviewed, scheduled and tracked sales orders to ensure accuracy of pricing, delivery and parts.
• Managed a wide range of administrative tasks to resolve order issues quickly and efficiently.
• Acted as liaison between Vendors, Shipping and Sales. Assisted accounting in research and account reconciliation. .
• Improved supplier relationships, resulting in better product quality and delivery times.
• Resolved discrepancies between purchase orders and invoices received from vendors.