Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brenda Shuklian-Valdivieso

Visalia

Summary

Dynamic Administrative Coordinator with a proven track record at ABLE INC., excelling in document management and team collaboration. Recognized for enhancing operational efficiency and streamlining processes, I leverage strong attention to detail and time management skills to deliver exceptional support and drive organizational success.

Administrative professional with proven ability to streamline office functions and support executive teams. Proficient in managing schedules, coordinating meetings, and handling correspondence. Dependable team player with focus on achieving results and adapting to changing needs.

Overview

15
15
years of professional experience

Work History

Administrative Coordinator

ABLE INC.
07.2018 - Current
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
  • Maintained a well-organized filing system to ensure easy access to important records and documents.
  • Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
  • Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
  • Enhanced communication between departments with timely and accurate preparation of reports and documents.
  • Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
  • Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
  • Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
  • Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
  • Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.

Loan Processor

Academy Mortgage Corporation
05.2010 - 07.2018
  • Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
  • Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
  • Assisted clients in understanding complex financial documents required for completing their loan applications successfully.
  • Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
  • Set up and completed loan submission packages.
  • Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
  • Prepared documents for underwriting by verifying client income, credit reports, and other information.
  • Promoted a positive work environment through effective communication skills and teamwork initiatives.
  • Managed multiple loans simultaneously ensuring timely completion of each task assigned without compromising on compliance or quality standards.
  • Provided exceptional customer service by addressing borrower concerns and resolving issues in a timely manner.
  • Analyzed credit reports to determine eligibility of applicants and capacity for loan products.
  • Improved loan processing efficiency by streamlining documentation and communication procedures.
  • Collaborated with other departments including sales, underwriting, legal teams for seamless coordination during the entire loan cycle process.
  • Handled any conditions sent from underwriting departments.

Education

Bachelor of Arts - Education

Fresno State University
Fresno CA
08-1999

Skills

  • Attention to detail
  • Data entry
  • Time management
  • File organization
  • Document management
  • Office administration
  • Meeting planning
  • Inbound phone call handling
  • Documentation and recordkeeping
  • Filing
  • Telephone etiquette
  • Calendar management
  • Team collaboration

Languages

Armenian
Limited Working
Spanish
Limited Working

Timeline

Administrative Coordinator

ABLE INC.
07.2018 - Current

Loan Processor

Academy Mortgage Corporation
05.2010 - 07.2018

Bachelor of Arts - Education

Fresno State University

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Brenda Shuklian-Valdivieso