Brenda Reyes
Rocklin
Summary
Motivated Personal Injury Case Manager with background in managing complex personal injury cases. Strengths include understanding of medical terminology, insurance procedures, and negotiation tactics. Known for providing empathetic client support, maintaining meticulous case files, and guiding clients through challenging processes. Previous roles had significant impact on improved client experiences and successful case resolutions.
Overview
6
6
years of professional experience
Work History
Business Development
Sierra Coast Interventional Pain
Sacramento
04.2025 - Current
- Build and maintain relationships with attorneys and medical providers to drive new patient referrals.
- Coordinate and attend marketing meetings, including in-person lunches, and networking events.
- Track all outreach efforts, and maintain detailed records of referral sources and follow-ups.
- Collaborate with internal teams to ensure seamless communication between providers and referring partners.
Provider Referral Manager / Legal Assistant Manager
Solution Now Law Firm
San Jose
05.2023 - 04.2025
- Oversaw medical provider referrals, coordinated treatment plans, and tracked medical liens.
- Maintained and strengthened relationships with chiropractors and pain specialists.
- Supervised legal assistants manage personal injury caseloads, ensuring timely updates and client communication.
- Trained new staff and streamlined workflow processes across the legal assistant team.
Case Manager / Legal Assistant Manager
Solution Now Law Firm
San Jose
02.2023 - 05.2023
- Managed PI caseloads from intake to settlement; communicated with clients, providers, and attorneys.
- Reviewed medical records and documentation to support demand preparation.
- Balanced leadership and case management responsibilities across teams.
- Collaborated with medical professionals to coordinate treatment plans for clients.
Legal Assistant
Solution Now Law Firm
San Jose
05.2022 - 02.2023
- Scheduled medical treatment, requested records, and updated files in the case management system.
- Handled incoming calls, client intakes, and regular follow-ups.
- Supported case documentation and assisted with demand package preparation.
Case Manager
Dias Hall Inc.
Fresno
08.2020 - 05.2022
- Managed personal injury caseloads from intake through settlement and litigation phases.
- Drafted legal correspondence, prepared demand packages, and summarized medical records.
- Coordinated medical treatment, communicated with adjusters and providers, and filed health insurance claims.
- Supported litigation preparation, including discovery, exhibit preparation, and court document filings.
- Maintained accurate and organized case files in compliance with court procedures.
Legal Assistant / Receptionist
John Oh Law Group dba Downtown Law Group
Cerritos
09.2019 - 05.2020
- Provided front desk and clerical support to legal staff.
- Drafted letters, ordered medical records, and prepared intake documentation.
- Assisted attorneys with file organization and case preparation.
Education
Paralegal Studies -
Fresno City College
Fresno, CASkills
- Fluent in Spanish
- Personal injury management
- Client communication
- Provider relations
- Medical record management
- Demand preparation
- Team leadership
- Microsoft Office proficiency
- Adobe Acrobat skills
- Time management
- Critical thinking
- Written and verbal communication
References
References available upon request.
Timeline
Business Development
Sierra Coast Interventional Pain
04.2025 - Current
Provider Referral Manager / Legal Assistant Manager
Solution Now Law Firm
05.2023 - 04.2025
Case Manager / Legal Assistant Manager
Solution Now Law Firm
02.2023 - 05.2023
Legal Assistant
Solution Now Law Firm
05.2022 - 02.2023
Case Manager
Dias Hall Inc.
08.2020 - 05.2022
Legal Assistant / Receptionist
John Oh Law Group dba Downtown Law Group
09.2019 - 05.2020
Paralegal Studies -
Fresno City College
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