Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Ivan Ramirez-Garibaldo

Arleta

Summary

Dynamic sales representative with a proven track record at AutoZone, excelling in customer service and problem-solving. Recognized for achieving high customer satisfaction through tailored solutions and effective communication. Proficient in Microsoft Excel, I foster team collaboration and build trust, ensuring exceptional client experiences and timely resolutions. Exceptional willingness to help others and go above and beyond. Always looking for a way to improve and provide the best service possible.

Overview

5
5
years of professional experience

Work History

Sales Representative

AutoZone
11.2022 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Cultivated deep understanding of product features to answer questions and overcome objections.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Mail Handler Assistant

USPS, United States Postal Service
09.2022 - 11.2022
  • Ensured timely dispatch of outgoing mail, preparing packages and envelopes with appropriate postage and labeling.
  • Improved mail processing efficiency by sorting and organizing incoming mail according to specific routing codes.
  • Reduced damage to parcels by carefully handling fragile items during sorting and transportation processes.
  • Managed time-sensitive materials effectively, ensuring their prompt delivery within designated deadlines.

Team Member

Taco Bell
06.2020 - 05.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Prepared food orders, cooking on grill and operating fry station.
  • Used proper techniques to prepare food and ingredients.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Trained new team members by relaying information on company procedures and safety requirements.

Education

Florin High
Sacramento, CA

No Degree - Health Sciences

Glendale Community College
Glendale, CA
05-2026

Skills

  • Customer service

  • Interpersonal communication skills

  • Problem-solving skills

  • Team collaboration

  • Critical thinking

  • Active listening

  • Conflict resolution

  • Computer proficiency

  • Microsoft Excel

  • Language fluency

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Interests

  • Auto Repair/Restoration
  • I like working with my hands and fixing things
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • I like to clean

Timeline

Sales Representative

AutoZone
11.2022 - Current

Mail Handler Assistant

USPS, United States Postal Service
09.2022 - 11.2022

Team Member

Taco Bell
06.2020 - 05.2021

Florin High

No Degree - Health Sciences

Glendale Community College

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Ivan Ramirez-Garibaldo