Brenda Perez
Medical Office Receptionist
Watsonville,CA
Summary
Accomplished Medical Office Receptionist with a proven track record at Doctors on Duty, enhancing patient care and streamlining medical documentation. Expert in HIPAA compliance and office administration, excel in fostering patient confidentiality and improving client outcomes through effective communication and meticulous records management.
Overview
8
8
years of professional experience
12
12
years of post-secondary education
Work History
Medical Office Receptionist
Doctors on Duty
03.2023 - Current
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Scheduled, rescheduled, and cancelled appointments for patients.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and protecting privacy rights.
Behavioral Technician
Santa Cruz ABA
02.2020 - 02.2022
- Utilized discrete trial teaching methods to break down complex tasks into manageable steps for clients'' learning success.
- Supported family members in understanding ABA principles, empowering them to effectively implement strategies at home.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Behavioral Technician
Pajaro Valley Unified School District
08.2016 - 05.2020
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Maintained accurate data collection on client progress, enabling effective analysis and modification of treatment plans as needed.
- Improved client outcomes by implementing individualized behavior plans and interventions.
Education
Some College (No Degree) -
Cabrillo College
Aptos, CA 08.2015 - Current
High School Diploma -
Pajaro Valley High School
Watsonville, CA 08.2012 - 06.2015
Skills
Office Administration
Appointment Scheduling
Medical Records Management
HIPAA Compliance
Understanding of medical terminology
Healthcare experience
Timeline
Medical Office Receptionist
Doctors on Duty
03.2023 - Current
Behavioral Technician
Santa Cruz ABA
02.2020 - 02.2022
Behavioral Technician
Pajaro Valley Unified School District
08.2016 - 05.2020
Some College (No Degree) -
Cabrillo College
08.2015 - Current
High School Diploma -
Pajaro Valley High School
08.2012 - 06.2015
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