Brenda Peralta
Santa Ana
Summary
Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge. Reliable worker with excellent communication, time management, and computer skills. A driven and detail oriented individual with a desire to use analytical and problem-solving skills to meet goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
OC Surgical
Santa Ana
05.2023 - 11.2025
- Ophthalmological testing and procedures (visual acuity, pupil check, fundus photography, tono pen pressure, visual fields, pachymetry, A-scans, B-scans, OCT's, etc.)
- Perform initial patient examinations, ophthalmic testing procedures and assists physician with related examinations/procedures as directed.
- Perform stocking, maintenance and other related duties.
- Called and faxed pharmacies to submit prescriptions and refills.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered phone calls, responded to inquiries, scheduled appointments.
- Greeted and checked in patients, collected necessary paperwork and copays.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Cashier/Guest Service Team Member
Target
Santa Ana
06.2022 - 02.2023
- Placed special orders to call other stores to find desired items.
- Responded to service inquiries and coordinated resolutions with management and floor associates.
- Returned Merchandise, Payments On Accounts, Drive Ups, Online Pick Ups.
- Courteously greeted customers and efficiently processed transactions within busy, fast-paced retail environments.
- Recommended, selected, and helped locate or obtain merchandise to customers.
- Ensured compliance with established policies and procedures related to customer service and safety.
- Developed strong product knowledge in order to effectively promote merchandise to customers.
- Proactively addressed any issues or concerns raised by customers regarding merchandise quality or availability.
- Adapted quickly to changes within the retail environment while remaining focused on achieving desired results.
- Performed cashier duties accurately and efficiently, including processing payments and returns.
- Cleaned and organized sales floor in accordance with company merchandising standards.
Women's Sales Associate
Marshalls
Santa Ana
09.2020 - 08.2021
- Courteously greeted customers and efficiently processed transactions within busy, fast-paced retail environments Ensured compliance with established policies and procedures related to customer service and safety.
- Developed strong product knowledge in order to effectively promote merchandise to customers.
- Proactively addressed any issues or concerns raised by customers regarding merchandise quality or availability.
- Adapted quickly to changes within the retail environment while remaining focused on achieving desired results.
- Performed cashier duties accurately and efficiently, including processing payments and returns.
- Cleaned and organized sales floor in accordance with company merchandising standards.
Education
Medical Assisting
UEI College
Garden Grove, CA05-2023
High School Diploma -
Santa Ana Highschool
Santa Ana, CA06-2021
Skills
- Patient scheduling
- Customer service
- Appointment setting
- Telephone Etiquette
- Time Management
- Conflict Resolution
- Fluent bilingualism
- Teamwork and collaboration
Certification
- HIPAA
- OSHA
- BLS
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant
OC Surgical
05.2023 - 11.2025
Cashier/Guest Service Team Member
Target
06.2022 - 02.2023
Women's Sales Associate
Marshalls
09.2020 - 08.2021
Medical Assisting
UEI College
High School Diploma -
Santa Ana Highschool