Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic
Brenda Oliveira

Brenda Oliveira

Coquitlam,British Columbia

Summary

I am a goal-oriented individual with experience in customer service, sales, and administrative roles. I excel in relationship management, ensuring high levels of customer satisfaction while maintaining positive relations with my team. I am dedicated to providing high-quality service in fast-paced environments and am always open to new challenges and opportunities for learning.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Seasonal Sales Associate

People's Jewelers
09.2023 - 02.2024
  • Provided exceptional customer service, assisting clients with purchases and inquiries in a classy and warm atmosphere
  • Building strong client relationships to provide them a trustworthy service
  • Managed point-of-sale transactions, ensuring accuracy and efficiency
  • Organized client appointments and special events, optimizing scheduling efficiency

Waitress

Rio Steakhouse
01.2020 - 01.2021
  • Delivered exceptional customer service in a vibrant dining atmosphere, ensuring a warm and inviting experience
  • Anticipated customer needs with personalized recommendations, collaborating with the kitchen and serving team for outstanding satisfaction.
  • Managed phone inquiries and reservations efficiently to create a seamless guest experience

Office Receptionist

FAV Library
01.2007 - 01.2009

• Managed front desk operations, scheduled appointments, and provided customer service.
• Handled email communication, maintained organized computer records, and ensured a clean environment.

Designer

Mainframe Studios
01.2021 - 01.2023
  • Collaborating within a team to ensure strong communication and effective time management, delivering high-quality art design for the Barbie TV series animations on Netflix.

Designer

LabTime
01.2009 - 01.2019
  • Development of design of illustrations for web and online educational content, and general concept artist for 3D animation and game production

Education

Diploma - Animation & Concept Art

Vancouver Film School
Vancouver, BC
01-2020

Bachelor - Graphic Design

UFG
Brazil, GO
01-2011

Skills

  • Customer service & client relations
  • Office Administration
  • Relationship building
  • Organizational & time management skills
  • Sales training
  • Problem-solving & attention to detail
  • Teamwork and collaboration
  • Cash handling
  • Multi-tasking strength
  • Payment processing
  • Quick learner & adaptable
  • Microsoft Office Word, Excel and Outlook
  • Power Point
  • Social media platforms

Certification

Financial Costumer Service

DiverseCity Community resources society

Surry, BC

March 2025

Timeline

Seasonal Sales Associate

People's Jewelers
09.2023 - 02.2024

Designer

Mainframe Studios
01.2021 - 01.2023

Waitress

Rio Steakhouse
01.2020 - 01.2021

Designer

LabTime
01.2009 - 01.2019

Office Receptionist

FAV Library
01.2007 - 01.2009

Diploma - Animation & Concept Art

Vancouver Film School

Bachelor - Graphic Design

UFG
Brenda Oliveira