Brenda Morissette
Ottawa
Summary
Extensive experience in Business Management which has entailed monitoring and managing daily business operations with a focus on continuous improvement and overall growth. I have been able to introduce new business models in order to transform a growing self-owned business into a successful and standout company.
Striving to create a customer-oriented environment while providing expertise in various types of advanced facials that cater to all client's needs while continuously searching for new and innovative services to provide at my clinic.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Licensed Medical Aesthetician/Owner
Skin + Beauty Lab
07.2019 - Current
- Licensed Laser Technician.
- Fostered friendly, warm, and exceptional customer experience.
- Recommended retail products for at-home use.
- Assessed the condition of clients' skin in order to make recommendations to improve skin quality.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Analyzed skin condition and made appropriate product recommendations.
Business Manager
La Peau Plasma Academy
07.2013 - Current
- Planning and implementing business plans and strategies to attain company goals
- Implemented business strategies, increasing revenue and effectively targeting new markets
- Enhanced and redefined organizational structure to maintain a competitive edge and diversify from competitors
- Interacted efficiently with customers to build connections and nurture relationships
- Trained and guided team members to maintain high productivity
- Simultaneously managed numerous calls and emails daily
Education
BBA - Marketing
University of Ottawa
Ottawa, ON05.1983
Skills
- Sales Expertise
- Customer Experience
- Superior Attention to Detail
- Outstanding Client Care
- Chemical Facial Peels
- Quality Assurance
- Advanced Facials
- Medical Recordkeeping
Languages
English
Native or Bilingual
French
Native or Bilingual
Certification
- DEKA CO2 Laser
- The Perfect Derma Peel
- Elaine Brennan Renewal Peel
- Elaine Brennan Get Glowing Micro Peel
- Microneedling and Microdermabrasion
- HydraGlow
Timeline
Licensed Medical Aesthetician/Owner
Skin + Beauty Lab
07.2019 - Current
Business Manager
La Peau Plasma Academy
07.2013 - Current
BBA - Marketing
University of Ottawa
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