Summary
Work History
Education
Skills
Timeline
Generic

Brenda Morgan

Clovis

Summary

Ayer Dynamic and customer-focused professional with extensive experience at Carla Bates, excelling in cash handling and food safety. Proven track record of enhancing customer satisfaction through personalized service and effective problem-solving. Recognized for reducing waste and maintaining high cleanliness standards, contributing to a positive shopping experience and increased repeat business.

Work History

Deli/cashier

Carla Bates
05.2025 - 07.2025
  • Process customer transactions accurately using point-of-sale systems.
  • Maintain cleanliness and organization of deli area to ensure compliance with health standards.
  • Assist customers with product selection, providing knowledgeable recommendations on deli offerings.
  • Handle cash and credit transactions efficiently, ensuring accurate end-of-shift reconciliations.
  • Monitor product freshness and rotate stock regularly to minimize waste and enhance quality.
  • Collaborate with team members to manage inventory levels and restock supplies as needed.
  • Train new staff on deli operations and customer service protocols for improved team performance.
  • Address customer inquiries and resolve issues promptly to enhance overall shopping experience.
  • Participated in regular meetings with management to discuss performance metrics, goals, and improvement opportunities.
  • Reduced waste by monitoring product rotation, expiration dates, and proper disposal of unsellable items.
  • Balanced multiple responsibilities during busy periods including cashiering, preparing orders, restocking shelves, answering phone calls.
  • Fulfilled orders accurately and with correct portion size to prevent shrink.
  • Checked product quality for freshness before serving.
  • Managed time wisely to complete tasks quickly while still providing attentive service to customers.
  • Prepared deli items per customer requests using proper bakery equipment.
  • Ensured food safety, adhering to proper storage and handling procedures.
  • Prepared fresh food items according to established recipes and guidelines for consistent quality.
  • Maximized customer loyalty by remembering preferences and engaging in friendly conversations during transactions.
  • Increased repeat business through friendly interactions and personalized recommendations.
  • Provided exceptional service, addressing customer inquiries and resolving issues promptly.
  • Assisted in inventory management, helping to maintain appropriate stock levels for optimal sales.
  • Demonstrated proficiency in using relevant equipment such as slicers, scales, and wrapping machines for efficient order fulfillment.
  • Enhanced customer satisfaction by efficiently processing deli orders and payments.
  • Conducted daily inspections of the deli area for cleanliness compliance with health regulations.
  • Contributed to a positive work environment by effectively communicating with colleagues and supervisors.
  • Streamlined deli operations for increased productivity by maintaining a clean and organized workspace.
  • Maintained accurate cash register transactions, minimizing discrepancies and ensuring financial integrity.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Learned other teammates' work tasks to train as backup.
  • Monitored inventory levels to order new supplies and maintain consistent stock.
  • Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Set up new sales displays each week with fresh merchandise.

Education

High School Diploma -

Clovis High
Clovis, CA

Skills

  • Customer service
  • Patience and empathy
  • Reliability and punctuality
  • Food safety knowledge
  • Food safety
  • Cleanliness standards
  • Cash handling expertise
  • Sanitation procedures
  • Financial transactions
  • Sales
  • Strong work ethic
  • Honesty and integrity
  • Cleaning and sanitizing
  • Loading and unloading
  • Verbal and written communication
  • Cleanliness and sanitation
  • Interactive communication skills
  • Food preparations
  • Heavy lifting
  • Cash handling
  • Equipment safety
  • Food preparation
  • Safe food handling
  • Flexible schedule
  • Proper food handling
  • Equipment use
  • Work area maintenance
  • Cash register operation
  • Sanitation practices
  • Product stocking and rotation
  • Inventory counts
  • Cooking
  • Equipment operation
  • Product knowledge
  • Hospitality service expertise
  • Accurate money handling
  • Safe food handling practices
  • Food safety compliance
  • Product displays and showcases
  • Product presentation
  • Menu memorization
  • Product rotation
  • Register operations
  • POS system operation
  • Food safety standards
  • Quality inspections
  • Performance improvement
  • Inventory checks
  • Weights and measurements
  • Beverage preparation
  • Product merchandising
  • Point of sale operation
  • Product recommendations
  • Ordering procedures
  • Inventory rotation
  • Point of sale proficiency
  • Food services
  • Preparing food items
  • Sanitation and safety standards
  • Machine safety
  • Point of sale systems
  • Effective customer communication
  • Stocking of food cases
  • Deli equipment operation
  • Hospitality and accommodation
  • Salad preparation
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Honest and dependable
  • Time management
  • Reliable and responsible
  • Attention to detail
  • Customer assistance

Timeline

Deli/cashier

Carla Bates
05.2025 - 07.2025

High School Diploma -

Clovis High
Brenda Morgan