Brenda McCoy
Available for New Opportunities
Coquitlam,BC
Summary
Experienced hairstylist, salon owner, with a successful history . Consistently delivers exceptional service and high-quality to enhance client satisfaction. Proven ability to cultivate a loyal clientele and effectively manage high-volume periods with efficiency. Demonstrates strong skills in workplace cleanliness and customer service, showcasing reliability, honesty and dedication to continual improvement.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
30
30
years of professional experience
Work History
Hairstylist
Salon Owner
02.2000 - Current
- Scheduled customer appointments and rearranged individual time slots to meet demands.
- Resolved guest complaints about service or style.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanour.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Provided exceptional customer service, ensuring client satisfaction and repeat business.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
Education
Cosmetology
Mr. Johns School of Hairdressing
Prince George, BC1990
Skills
- Reliability and punctuality
- Honest and dependable
- Patience and empathy
- Workplace cleanliness
- Customer service
- Customer assistance
- Order processing
- Product demonstrations
- Inventory control
- Retail transactions processing
- Product merchandising
- Product labeling
- Attention to detail
- Team cooperation
- Positive customer engagement
- Item ticketing and pricing
Timeline
Hairstylist
Salon Owner
02.2000 - Current
Cosmetology
Mr. Johns School of Hairdressing
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