Brenda Martins Carvalho
Summary
Detail-oriented and organized professional effective at managing property, working closely with property owners to manage on-site activities and address various needs. Dedicated to achieving occupancy goals, addressing concerns, handling repairs and implementing updates to enhance properties.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Property Manager
Leigato INC.
12.2023 - Current
- Coordinate and ensure timely completion of repairs, maintenance and renovations, monitoring progress in order to minimize downtime for clients and maintain property aesthetics.
- Compile and maintain records on operating expenses and income and prepare reports.
- Enhanced clients satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Increased property occupancy rates by effectively marketing available units.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Food and Beverage Supervisor
Homewood Suites And Hampton Inn By Hilton
07.2022 - 01.2023
- Ensure smooth running of breakfast function, especially during peak hours.
- Approach guests with personable and welcoming attitude to offer quality service of food and beverage and promote friendly environment.
- Hire, train and supervise over 15 members of the food and beverage team. Develop weekly rosters, work distribution, performance evaluation and conflict management.
- Manage inventory and rotates food products in kitchen and storage rooms, place orders of food and supplies.
- Ensure application of hygiene, sanitation and occupational health and safety measures by registering maintenance and cleaning programs.
- Attend daily management meetings to update information between hotel departments.
- 31% improvement in guest satisfaction recorded in the hotel chain system during my tenure.
Manager
Sol Medical Spa
10.2021 - 01.2022
- Schedule appointments and conduct follow-up calls to clients.
- Develop employee schedules, carry out weekly salary payments and conflict management.
- Maintain and purchase of any supplies necessary for smooth operation of spa.
- Train and mentor staff members to achieve optimal performance levels and maintain high standards of service.
- Maintain cleanliness and safety standards within the spa facility, ensuring compliance with all regulations.
- Implement policies and procedures that optimize operational efficiency within the spa facility.
Legal Administrative Assistant
Federal Public Ministry
11.2019 - 11.2020
- Streamline legal processes by drafting and proofreading documents, ensuring accuracy and timely completion.
- Expedite case preparation by organizing and maintaining comprehensive electronic filing systems for easy retrieval.
- Review and proofread documents and correspondence to ensure compliance with legal procedures and grammatical usage.
- Set up and maintain filing systems, utilizing knowledge of legal records and procedures and frequently controlling confidential materials and documents.
- Open and distribute regular and electronic incoming mail and coordinate the flow of information internally and with other departments.
Education
Bachelor of Laws - Law Studies
Universidade Do Contestado
Mafra, SC | Brazil12.2020
Skills
- Legal knowledge
- Excellent attention to details
- Preventive Maintenance
- Sense of initiative and proactivity
- Professional attitude and behavior
- Continuous improvement mindset
- Self-motivated and energetic
- Fast Learner
Languages
Portuguese
Native or Bilingual
English
Full Professional
French
Limited Working
Spanish
Professional Working
Certification
Food Handlers & Manager |
Ministère De L'Alimentation Du Québec
Timeline
Property Manager
Leigato INC.
12.2023 - Current
Food and Beverage Supervisor
Homewood Suites And Hampton Inn By Hilton
07.2022 - 01.2023
Manager
Sol Medical Spa
10.2021 - 01.2022
Legal Administrative Assistant
Federal Public Ministry
11.2019 - 11.2020
Bachelor of Laws - Law Studies
Universidade Do Contestado
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