Summary
Overview
Work History
Education
Skills
Timeline
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Brenda Martinez

Palmdale

Summary

Dynamic and service-oriented professional with extensive experience at Albertsons as a Florist, excelling in flower arranging and customer service. Proven ability to enhance customer experiences and manage inventory effectively. Adaptable team player skilled in cash handling, consistently ensuring accuracy and satisfaction in fast-paced environments.

Offering strong foundation in customer service and passion for beauty products, ready to learn and grow in this dynamic environment. Produces understanding of beauty trends and product features, poised to quickly pick up detailed product knowledge. Ready to use and develop communication and sales skills in Desired Position role.

Professional in coffee industry, bringing strong commitment to quality and customer satisfaction. Known for efficiently preparing and serving variety of coffee drinks, ensuring each cup meets high standards. Focused on teamwork and reliable in adapting to changing customer needs. Skills include latte art, cash handling, and customer engagement.

Overview

4
4
years of professional experience

Work History

Florist

Albertsons
03.2023 - 02.2024
  • Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Maintained fresh inventory through proper rotation, storage, and display methods.

Barista

Starbucks
06.2022 - 12.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Sales Associate

By Grace Boutique
06.2021 - 10.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Shelf Stocker

IC Beauty Supply
08.2020 - 01.2021
  • Answered customer questions and provided detailed product information.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Unloaded arriving product stock and moved to store display areas.

Education

High School Diploma -

Rx Parris High School
Palmdale, CA
05.2020

Skills

  • Flower arranging
  • Sales and service-oriented
  • Customer Service
  • Customer service
  • Teamwork
  • Cash handling
  • Adaptability and flexibility

Timeline

Florist

Albertsons
03.2023 - 02.2024

Barista

Starbucks
06.2022 - 12.2022

Sales Associate

By Grace Boutique
06.2021 - 10.2021

Shelf Stocker

IC Beauty Supply
08.2020 - 01.2021

High School Diploma -

Rx Parris High School
Brenda Martinez