Brenda Kurorwaho
Jerutha
Waterloo,Ontario
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Comfortable handling complex issues, meeting strict deadlines and adjusting to rapidly changing conditions. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Program Assistant
Shad Canada
Waterloo, Ontario
06.2023 - 08.2024
- Mentored, advised and monitored 64 teenage participants and was the first contact of 8 participants.
- Generated workshops and lectures to teach and enhance learning capabilities of the Shad participants.
- Facilitated in the preparation and development of numerous STEAM projects and recreational activities.
- Assessed outstanding risks during activities and field trips and devised interventions to mitigate them with other members of the leadership team.
- Monitored and supported engagement, interaction, great performance behavior of Shad participants whilst reporting and consulting with Program Directors regarding any concerns.
Research Assistant
Wilfrid Laurier University
Waterloo, Ontario
05.2021 - 10.2023
- Worked both independently and collaboratively in fast-paced laboratory environment.
- Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
- Performed statistical, qualitative, and quantitative analysis.
- Attended seminars and symposiums to improve overall knowledge and understanding.
- Conducted and organized collaborative monthly meetings with board representatives from the Waterloo Regional District School Board (WRDSB).
- Collected data using surveys while abiding by the policies and procedures emphasized by the Research Ethics Board.
- Compiled monthly progressive and formal reports detailing the proceedings and challenges faced during on-going projects.
Brewing Operator
Waterloo Brewing
Waterloo, Ontario
07.2022 - 12.2022
- Conducted all fermentation processes, including gravity checks, cold crashing, and yeast harvests.
- Utilized mechanical and electrical aptitude to troubleshoot and resolve problems.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Advised customers to understand the difference between products.
- Collected, analyzed, and data-basing quality control data. This involves both in-process and post-production quality control monitoring and analysis.
- Worked well in a team setting, providing support and guidance.
- Promoted brand recognition through public events, tours, promotional events, and personal interactions.
Customer Service Representative
Lazaridis School Of Business And Economics
Waterloo, Ontario
09.2021 - 07.2022
- Consistently interacted face to face, answered phone calls and emails from customers regarding concerns and inquiries on the services provided.
- Facilitated on-boarding of new employees, employing methods conducive to easy comprehension and retention of information while fostering an environment that encourages questions and active engagement.
- Engaged in several marketing and instructional projects developed independently and with other employees, to enhance outreach on products and services provided.
- Consistently curated and maintained the front desk and the finance laboratory to create an optimal and organized environment for both the Prism members and course instructors.
- Effectively conducted inventory counts and entered the records into the inventory database during shift working hours to ensure accurate stock levels
COPD Assistant( Chronic Obstructive Pulmonary Dis)
Grand River Health Care Center
Brantford, ON
04.2019 - 01.2020
- Organized meeting schedules for different patients with assigned medical specialists for each patient.
- Took and maintained records of oxygen levels for each of the patients during their scheduled exercise sessions using a pulse oximeter.
- Scheduled information sessions with guest specialists and patients and took notes to reinforce in later meetings with patients.
- Assisted the COPD dietician in prioritizing and preparing different recipes with the required nutrients for the patients.
- Observed patients attentively during exercise and information sessions for any signs of discomfort and stridor.
Seasonal Sales Associate
Canadian Tire Corp.
Brantford, ON
03.2019 - 01.2020
- Engaged with customers both face to face and over the phone during allocated department shifts.
- Advised customers on optimal product selections taking into account their specific needs, preferences and budget considerations.
- Conducted monthly inventory to maintain meticulous records detailing product availability contributing to efficient inventory management in the department.
- Created visually appealing displays to enhance customer shopping experience and drive sales.
Education
Bachelor of Science - Biochemistry And Biotechnology
Wilfrid Laurier University
Waterloo, ON 01.2020 - 06.2023
Skills
Student counseling
Curriculum Development
Lesson Planning
Group and individual instruction
Student records management
Specimen and sample preparation
Lab operations
Research reporting
Inventory and supply management
Experiment development
Complaint resolution
Creative problem solving
CRM
Order fulfillment
Technical Support
Basic first aid
One-on-one coaching
Health education
Excellent Communication
Data Entry
Nutrition management
Awards
- University of Toronto-Southern Ontario Undergraduate Chemistry Conference-Oral Presentation Certificate- April 2022
- Wilfrid Laurier University Faculty of Science Students Association-Oral Presentation Certificate-February 2022
- Deans Honor Student-2019-2021
- Gold Medal Winner World Scholars Cup-Kampala Uganda-March 2018
- University of Cambridge, Duke of Edinburgh Bronze medal winner-June 2017
Timeline
Program Assistant
Shad Canada
06.2023 - 08.2024
Brewing Operator
Waterloo Brewing
07.2022 - 12.2022
Customer Service Representative
Lazaridis School Of Business And Economics
09.2021 - 07.2022
Research Assistant
Wilfrid Laurier University
05.2021 - 10.2023
Bachelor of Science - Biochemistry And Biotechnology
Wilfrid Laurier University
01.2020 - 06.2023
COPD Assistant( Chronic Obstructive Pulmonary Dis)
Grand River Health Care Center
04.2019 - 01.2020
Seasonal Sales Associate
Canadian Tire Corp.
03.2019 - 01.2020