Brenda Koumphol
Hamilton,Canada
Summary
Compassionate and energetic Developmental Service Worker with a passion for improving quality of life for the disabilities. I am experienced in various aspects of disabilities care which I demonstrated a great communicator; expertise in needs, assessments, direct support, and performance management.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Direct Support Worker
Total Communications Environment
01.2016 - 01.2017
- Prepare meals for the individuals with developmental disabilities and special communication needs
- Teaches and doing the laundry with the residents
- Basic personal care such as grooming, showering, and cleanliness
- Community participation in activities and job support
- Outreach programs for disabilities
Classroom Assistant
Ernest C. Drury School for the Deaf
11.2010 - 04.2011
- Experienced working with children with special needs in a classroom environment
- Knowledge of relevant legislation/policies/procedures/guidelines/practices that address student care and safety; supervise students in classrooms, halls, cafeterias, school yards and gymnasiums, or on field trips.
- Design and implementation of educational programs and services such as....
- Able to identify students’ needs difficulties by
Office Clerk and Event Coordinator
Ontario Deaf Sports Association Inc.
10.2002 - 06.2007
- Liaised with colleges and universities for rentals and events
- Initiated fundraising campaigns for donations, raised ...
- Maintaining records and database
- Overseeing daily office operations
Learning Center Coordinator
Rochester Institute of Technology
09.2005 - 01.2007
- Administered general office management duties
- Supervised the maintenance of over 100 computers
- Performed various office work including data entry and tabulated inventory
- Handled complaints efficiently regarding computer problems
Resident Advisor
Rochester Institute of Technology
09.2005 - 05.2006
- Hosted multiple events per academic term
- Responsible for ensuring rules and policies were followed by floor residents
- Mastered conflicted resolution skills to effectively handle complaints regarding roommate problems acting as a peer mediator
LINC Coordinator Assistant
Language Instruction for Newcomers to Canada
01.2002 - 06.2003
- Training in literacy and life skills for deaf, deafened and hard of hearing individuals with limited English or American Sign Language (ASL).
- Teaching American Sign Language (ASL) classes and trains Language instructors.
Education
Developmental Services Worker - undefined
Algonquin College
Ottawa, Ontario09.2025
Child Youth Worker - undefined
Centennial College
Toronto, Ontario01.2011
Associate Bachelors in Applied Science - Accounting Technology
Rochester Institute of Technology
Rochester, New York01.2007
Skills
- Excellent working knowledge of Microsoft Word, Excel, Spreadsheet, Power Point, Internet, and hardware maintenance, ability to type more than 200 wpm
Certification
- Certificated in Quality Assurance Measures
- Certificated in W.H.M.I.S
- Fluent in American Sign Language with a basic knowledge of L.S.Q. (Langue des signes Quebecoise) and strong knowledge in Deaf Culture
- Hands-on experience with the current best practices of ASL assessment, ASL curriculum, and ASL instruction
- Exceptional knowledge of linguistic and cultural aspects of American Sign Language
- Knowledgeable of techniques for diagnostic assessment of sign language skills, such as the ASL Proficiency Index
- Strong ability to use and operate various media equipment (computers, projectors, document cameras, digital cameras, SMART boards, etc.)
- Completed Certification of Standard First Aid and CPR Level C plus AED training
- Proven ability to build and work collaboratively in a strong team concept environment, and independently.
- Developed skills in organization, decision making, time management, and verbal/written communication skills.
- Strong interpersonal skills resulting in exceptional rapport with people.
- Strong computer skills in Microsoft Word, PowerPoint, Excel, Outlook, and Access for Windows. Great knowledge uses of Internet.
Hobbies and Interests
Active in playing various sports: dart, volleyball, basketball, soccer, and swimming, Highly interested in spending time outdoors, traveling, photography, Optimist Presentation Scholarship, Fall 2003, Member of Alpha Sigma Theta Sorority, The Doves, Dancing Hands, Hosted events with other partnerships and university such as Brickfest/Rockfest event, volunteered to handle the Weekend Special Events
Timeline
Direct Support Worker
Total Communications Environment
01.2016 - 01.2017
Classroom Assistant
Ernest C. Drury School for the Deaf
11.2010 - 04.2011
Learning Center Coordinator
Rochester Institute of Technology
09.2005 - 01.2007
Resident Advisor
Rochester Institute of Technology
09.2005 - 05.2006
Office Clerk and Event Coordinator
Ontario Deaf Sports Association Inc.
10.2002 - 06.2007
LINC Coordinator Assistant
Language Instruction for Newcomers to Canada
01.2002 - 06.2003
Developmental Services Worker - undefined
Algonquin College
Child Youth Worker - undefined
Centennial College
Associate Bachelors in Applied Science - Accounting Technology
Rochester Institute of Technology