Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Timeline
Generic

Brenda Koumphol

Hamilton,Canada

Summary

Compassionate and energetic Developmental Service Worker with a passion for improving quality of life for the disabilities. I am experienced in various aspects of disabilities care which I demonstrated a great communicator; expertise in needs, assessments, direct support, and performance management.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Direct Support Worker

Total Communications Environment
01.2016 - 01.2017
  • Prepare meals for the individuals with developmental disabilities and special communication needs
  • Teaches and doing the laundry with the residents
  • Basic personal care such as grooming, showering, and cleanliness
  • Community participation in activities and job support
  • Outreach programs for disabilities

Classroom Assistant

Ernest C. Drury School for the Deaf
11.2010 - 04.2011
  • Experienced working with children with special needs in a classroom environment
  • Knowledge of relevant legislation/policies/procedures/guidelines/practices that address student care and safety; supervise students in classrooms, halls, cafeterias, school yards and gymnasiums, or on field trips.
  • Design and implementation of educational programs and services such as....
  • Able to identify students’ needs difficulties by

Office Clerk and Event Coordinator

Ontario Deaf Sports Association Inc.
10.2002 - 06.2007
  • Liaised with colleges and universities for rentals and events
  • Initiated fundraising campaigns for donations, raised ...
  • Maintaining records and database
  • Overseeing daily office operations

Learning Center Coordinator

Rochester Institute of Technology
09.2005 - 01.2007
  • Administered general office management duties
  • Supervised the maintenance of over 100 computers
  • Performed various office work including data entry and tabulated inventory
  • Handled complaints efficiently regarding computer problems

Resident Advisor

Rochester Institute of Technology
09.2005 - 05.2006
  • Hosted multiple events per academic term
  • Responsible for ensuring rules and policies were followed by floor residents
  • Mastered conflicted resolution skills to effectively handle complaints regarding roommate problems acting as a peer mediator

LINC Coordinator Assistant

Language Instruction for Newcomers to Canada
01.2002 - 06.2003
  • Training in literacy and life skills for deaf, deafened and hard of hearing individuals with limited English or American Sign Language (ASL).
  • Teaching American Sign Language (ASL) classes and trains Language instructors.

Education

Developmental Services Worker - undefined

Algonquin College
Ottawa, Ontario
09.2025

Child Youth Worker - undefined

Centennial College
Toronto, Ontario
01.2011

Associate Bachelors in Applied Science - Accounting Technology

Rochester Institute of Technology
Rochester, New York
01.2007

Skills

  • Excellent working knowledge of Microsoft Word, Excel, Spreadsheet, Power Point, Internet, and hardware maintenance, ability to type more than 200 wpm
undefined

Certification

  • Certificated in Quality Assurance Measures
  • Certificated in W.H.M.I.S
  • Fluent in American Sign Language with a basic knowledge of L.S.Q. (Langue des signes Quebecoise) and strong knowledge in Deaf Culture
  • Hands-on experience with the current best practices of ASL assessment, ASL curriculum, and ASL instruction
  • Exceptional knowledge of linguistic and cultural aspects of American Sign Language
  • Knowledgeable of techniques for diagnostic assessment of sign language skills, such as the ASL Proficiency Index
  • Strong ability to use and operate various media equipment (computers, projectors, document cameras, digital cameras, SMART boards, etc.)
  • Completed Certification of Standard First Aid and CPR Level C plus AED training
  • Proven ability to build and work collaboratively in a strong team concept environment, and independently.
  • Developed skills in organization, decision making, time management, and verbal/written communication skills.
  • Strong interpersonal skills resulting in exceptional rapport with people.
  • Strong computer skills in Microsoft Word, PowerPoint, Excel, Outlook, and Access for Windows. Great knowledge uses of Internet.

Hobbies and Interests

Active in playing various sports: dart, volleyball, basketball, soccer, and swimming, Highly interested in spending time outdoors, traveling, photography, Optimist Presentation Scholarship, Fall 2003, Member of Alpha Sigma Theta Sorority, The Doves, Dancing Hands, Hosted events with other partnerships and university such as Brickfest/Rockfest event, volunteered to handle the Weekend Special Events

Timeline

Direct Support Worker

Total Communications Environment
01.2016 - 01.2017

Classroom Assistant

Ernest C. Drury School for the Deaf
11.2010 - 04.2011

Learning Center Coordinator

Rochester Institute of Technology
09.2005 - 01.2007

Resident Advisor

Rochester Institute of Technology
09.2005 - 05.2006

Office Clerk and Event Coordinator

Ontario Deaf Sports Association Inc.
10.2002 - 06.2007

LINC Coordinator Assistant

Language Instruction for Newcomers to Canada
01.2002 - 06.2003

Developmental Services Worker - undefined

Algonquin College

Child Youth Worker - undefined

Centennial College

Associate Bachelors in Applied Science - Accounting Technology

Rochester Institute of Technology
Brenda Koumphol