Summary
Overview
Work History
Education
Skills
Timeline
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Brenda Hammond

South San Francisco

Summary

Detail-oriented administrative professional with extensive experience in supporting educational and non-profit organizations. Proficient in office management, project coordination, and customer service. Demonstrated ability to maintain efficient workflows and handle sensitive information while fostering positive relationships among staff, students, and clients.

Overview

17
17
years of professional experience

Work History

AP Coordinator

Saint Ignatius Preparatory High School
San Francisco
09.2022 - 05.2023
  • Ensured compliance with College Board policies while overseeing Advanced Placement program and timely exam submissions.
  • Developed and managed an AP exam information website, facilitating student registration, payment processing, and exam distribution.
  • Analyzed exam results, prepared reports for administration, and provided resources to support teachers, students, and families.
  • Reviewed and processed all AP invoices according to company policies and procedures.

Administrative Assistant

Saint Francis High School Robotics, Team 2367
Mountain View
07.2019 - 12.2021
  • Facilitated calendar management and scheduling for director of counseling, ensuring efficient meeting logistics.
  • Coordinated departmental communications and organized events to enhance operational effectiveness.
  • Managed travel arrangements, purchase orders, and expense reimbursements to maintain budget compliance.
  • Maintained organized and well-stocked office spaces to support daily operations and guest interactions.
  • Facilitated communication between different departments within the organization.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.

Program Coordinator

Star Vista/Daybreak
Redwood City
10.2017 - 07.2019
  • Developed and managed educational and wellness programs to meet residents' physical, emotional, and social needs.
  • Evaluated program effectiveness and prepared detailed outcome reports.
  • Evaluated performance data against established objectives to measure success of programs.
  • Served as a liaison between external organizations and partners involved in delivering programming services.
  • Maintained up-to-date records related to program activities.
  • Participated in the development of new programs or modifications to existing programs.
  • Coordinated with city and county officials to enhance program delivery.
  • Collaborated with internal staff to ensure comprehensive support for residents.

Residential Counselor

Daybreak
Redwood City
10.2012 - 10.2017
  • Supervised youth in transitional housing, fostering personal growth and independence.
  • Facilitated life skills training and conducted intake assessments for new residents.
  • Monitored youth progress, documented observations, and reported behavioral changes to supervisors.
  • Ensured compliance with local safety regulations throughout the facility.
  • Coordinated weekly house meetings for residents to voice concerns and share ideas.
  • Performed regular room checks to uphold cleanliness and security standards.
  • Created a safe environment promoting self-expression, respect, and responsibility among residents.

Community Service Officer

SFSU Police Department
San Francisco
09.2006 - 06.2012
  • Secured campus buildings through foot and bicycle patrols.
  • Patrolled 24-hour library computer lab to ensure student safety.
  • Enforced rules and regulations to maintain a secure environment.
  • Coordinated evacuation procedures during emergency situations.
  • Assisted with lockouts and lockups of campus rooms efficiently.
  • Responded to concerns and documented unusual activities promptly.
  • Acted as liaison with police officers and dispatch for effective communication.
  • Generated work orders for facilities regarding safety hazards identified.
  • Patrolled assigned areas in a vehicle to ensure public safety and security.
  • Monitored access points in campus buildings or other restricted areas.
  • Assisted with traffic control during special events, such as parades or sporting events.
  • Issued citations for violations of local ordinances and state laws.

Education

Bachelor of Arts - Psychology

San Francisco State University
San Francisco, CA
05-2009

Skills

  • Office administration and management
  • Customer service and communication
  • Scheduling and calendar management
  • Event coordination
  • Crisis communication
  • Microsoft Office Suite proficiency
  • Help desk support
  • Accounts payable management
  • Document filing and management
  • Clerical tasks
  • Data analysis
  • Team collaboration
  • Problem solving
  • Organizational skills
  • Report preparation

Timeline

AP Coordinator

Saint Ignatius Preparatory High School
09.2022 - 05.2023

Administrative Assistant

Saint Francis High School Robotics, Team 2367
07.2019 - 12.2021

Program Coordinator

Star Vista/Daybreak
10.2017 - 07.2019

Residential Counselor

Daybreak
10.2012 - 10.2017

Community Service Officer

SFSU Police Department
09.2006 - 06.2012

Bachelor of Arts - Psychology

San Francisco State University

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Brenda Hammond