Brenda Greig

• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Rotated merchandise and displays to feature new products and promotions.
• Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
• Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
• Processed payments for credit and debit cards and returned proper change for cash transactions.
• Created and maintained safe and secure work environments for employees.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
• Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
• Provided weekly work schedules to employees to accommodate business demands and vacation requests.
• Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
• Increased employee retention, training staff in effective customer service techniques and product knowledge.
• Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
• Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
• Developed and maintained strong relationships with vendors to facilitate timely product delivery.
• Trained and guided team members to maintain high productivity and performance metrics.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Caregiver for my mom for 30 years.

Dementia patient

• Maintained clean, safe, and well-organized environment.
• Offered companionship and kindness.
• Assisted with daily living activities, ensuring her safety and wellbeing.
• Assisted with her daily living needs to maintain self-esteem and general wellness.
• Administered medications as prescribed by physicians, ensuring proper dosage and adherence to medication schedules.
• Entertained, conversed, and read aloud to keep her mentally alert.
• Collaborated with healthcare team members to provide comprehensive care plans.
• Established nutritious meal plans and prepared daily dietary needs.
• Compassionate and attentive care.