Brenda Gomez
San Jose
Summary
Experienced professional in customer service and funeral services, skilled in managing patient inquiries and providing compassionate support to families. Thrives in fast-paced environments while maintaining organization and meeting deadlines. Strong communicator with the ability to handle sensitive situations with empathy and professionalism, committed to delivering high-quality service in diverse settings.
Overview
6
6
years of professional experience
Work History
Janitor
County of Santa Clara
San Jose
07.2025 - Current
- Infection Control: Disinfected patient rooms, operating rooms, and common areas with specialized germicides, preventing cross-contamination and protecting patient health.
- Sanitation Standards: Maintained high sanitation standards in bathrooms, patient rooms, and public areas through thorough mopping, dusting, and vacuuming.
- Room Turnover: Cleaned and prepared patient rooms for new admissions, ensuring a smooth transition for patients during admission, discharge, and transfer processes.
- Waste Management: Managed disposal of hazardous, biohazardous, and routine waste per OSHA regulations, ensuring compliance and safety in the hospital environment.
- Equipment Maintenance: Operated and maintained cleaning equipment, such as industrial scrubbers and buffers, ensuring they were in safe working condition.
- Inventory & Safety: Monitored supply inventory levels and reported any safety hazards or maintenance issues to supervisors.
- Currently working with Santa Clara County as extra help in a Janitorial position. This position is located at Regional Hospital in San Jose CA.
Janitor
Power Personnel
San Jose
03.2025 - 07.2025
- Cleared trash, turned up rooms, and cleaned patient waiting areas, bathrooms, and staff break rooms to uphold a sanitary environment.
- Maintained cleanliness and hygiene in fast-paced environment, ensuring health and safety of patients and staff.
- Collaborated with power personnel to support hospital operations at Regional Hospital in San Jose, CA.
Field Support Assistant
Oak Hill Funeral Home
San Jose
01.2021 - 01.2023
- Assisted families with funeral arrangements and provided compassionate support.
- Coordinated logistics for services, ensuring smooth operations and timely execution.
- Handled phone calls, decedent pickups, and family appointments, and verified permits and death certificates.
- Navigated initial challenges of the role, recognizing the importance of providing support to families during their most difficult times.
- Managed inventory of supplies and maintained equipment for daily activities.
Housekeeping Assistant
Stanford Health Care
Palo Alto
01.2020 - 01.2021
- Maintained cleanliness in hospital by removing trash, dusting, sweeping, mopping, and disinfecting patient rooms, hallways, bathrooms, and staff lounges.
- Enhanced organization and efficiency by strategically planning workload to ensure attention to detail.
- This helped me improve on strategizing and planning out the workload so that I had ample time to get to the details.
Education
High School Diploma -
Wilson High School
Santa Clara, CA01-2011
Skills
- Detail-oriented approach
- Time management
- Customer service
- Customer satisfaction
- Effective communication
- Problem analysis
- Conflict resolution
- Team leadership
Languages
Spanish
Native/ Bilingual
Timeline
Janitor
County of Santa Clara
07.2025 - Current
Janitor
Power Personnel
03.2025 - 07.2025
Field Support Assistant
Oak Hill Funeral Home
01.2021 - 01.2023
Housekeeping Assistant
Stanford Health Care
01.2020 - 01.2021
High School Diploma -
Wilson High School