Brenda Forsythe
Waste Connection of Canada (Landfill)
Stony Mountain,MB
25
years of professional experience
Experienced Office Manager with a strong background in payroll, accounts payable/receivable, customer service, and office coordination. Known for accuracy, confidentiality, and smooth day-to-day operations.
Work History
Office Manager
18 Years 2 Months- Managed payroll, accounts payable, and accounts receivable with strong accuracy and confidentiality.
- Trained office staff on systems, procedures, and customer account handling.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Managed electronic and paper filing systems to maintain organized records and easy retrieval.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Office Manager
6 Years 4 Months- Monitored compliance documentation and maintained organized safety and regulatory records.
- Managed office operations across dispatch, customer service, billing, and job coordination.
- Provided professional, prompt resolution for complex issues through exceptional customer service.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Managed accounts payable, accounts receivable and payroll.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Education
High School Diploma
- Honour Roll, Grade 9 - Grade 12
Skills
Payroll processing
Accurate data entry
Microsoft Office proficiency
Customer relationship management
Task organization
Oral and written communication
Embracing change proactively
Collaborative team player
Ability to work independently
Interests
Fishing
camping
golfing and spending time with friends and family.
Timeline
Office Manager
Waste Connection of Canada (Landfill)
09.2008 - CurrentRead More
Office Manager
Eveready
04.2002 - 08.2008Read More
Stonewall Collegiate
High School Diploma
Read More