Summary
Work History
Education
Skills
Languages
Timeline
Generic

Brenda Flynn

Rothesay,New Brunswick

Summary

Dynamic Supervisor at Cleves Source for Sports with a proven track record in workflow optimization and team leadership. Enhanced customer satisfaction through effective communication and conflict resolution, driving service improvements. Skilled in employee training and process improvement, fostering a productive work environment that consistently meets customer needs.

Work History

Supervisor

Cleves Source for Sports
  • Coordinated daily departmental activities to ensure task completion within set timelines.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Evaluated customer needs and feedback to drive product and service improvements.

Education

Saint John School of Nursing
Saint John, NB

Skills

  • Workflow optimization
  • Customer satisfaction
  • Team leadership
  • Process improvement
  • Conflict resolution
  • Employee training
  • Effective communication
  • Training and mentoring
  • Staff management
  • Customer service
  • Attention to detail
  • Decision-making
  • Inventory control

Languages

English
Elementary

Timeline

Supervisor

Cleves Source for Sports

Saint John School of Nursing
Brenda Flynn