Brenda Espitia
Fremont
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
HR Learning Representative
Safeway
10.2021 - Current
- Collaborate with division leaders on training needs
- Develop instructional materials tailored for Assistant Store Directors to enhance operational leadership and team management.
- Analyze and prepare compliance reports for division reporting
- Facilitate division wide training sessions
- Troubleshoot training Injuries and escalate for solutions
- Developed effective improvement plans in alignment with goals and specifications
HR Specialist
Safeway
11.2018 - 10.2024
- Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
- Review and screen email box
- Provided troubleshooting and technical assistance in use of Direct2HR
Department Specialist
Safeway
06.2018 - 11.2018
- Created customized marketing materials to increase product awareness.
- Collected pricing data using various research methods to broaden results and optimize marketing strategies.
- Collaborated with vendors to effectively modernize and update promotions.
- Inputted weekly promotions to support weekly ads.
Third Person
Safeway
11.2017 - 06.2018
- Trained to handle store accidents, emergencies, and supervising store in store director's absence.
- Responsible for creating a positive and professional environment for all employees.
- Trained team members in successful strategies to meet operational and sales targets.
- Managed scheduling for store shifts to accomplish proper staffing.
- Developed innovative and creative merchandise displays to drive point-of-sale purchases.
- Answered questions about store policies and addressed customer concerns.
Retail Integrity Manager
Randall
09.2015 - 11.2017
- Supervised the work of 35+ team members, offering constructive feedback on their work performance.
- Trained 35+ backstage Dept Specialists on pricing systems.
- Developed pricing workflows to ensure promotional pricing accuracy.
- Communicate and coordinate execution of corporate pricing programs and initiatives for 61 retail stores.
- Train and coach 100+ store File Maintenance Clerks/Scan Coordinators on a daily basis to trouble shoot and resolve pricing issues.
- Prepare shrink related reports for 61 retail stores
- Recommended process and systems improvements such as workflows and enhancing internal systems to be more efficient.
- Monitored timelines and flagged potential issues to be addressed.
Training and Support Representative
Safeway
06.2015 - 09.2015
- Worked with a team to train employees after Merger with Albertsons on Safeway systems.
- Helped Rewrite training manual to make more streamline and division specific.
- Encouraged division staff through the process of store and item conversion.
- Handled incoming calls from all divisions helping trouble shoot system issues and concerns.
- Coordinated division calls to communicate any new processes or procedures regarding company systems.
Promotional Pricing Specialist
Safeway
05.2014 - 06.2015
- Corporate Wolborg Michelson, Research and solved numerous pricing issues for stores.
- Created and inputted promotional discounts for advertised and unadvertised items.
- Proofed ads for accuracy with images, verbiage, and pricing.
- Mastered being well organized to prioritize job task and meet all deadlines.
- Completed analytical training class.
- Collaborated with Category Managers on pricing strategies.
- Analyzed and researched gross margin discrepancies.
- Modeled category profitability and take pricing action to ensure gross profit margin goals are met.
Skills
- Multitasking and Prioritization
- Upbeat and Positive Personality
- Creative Problem Solving
- Patient and Empathetic
- Time Management
- Establishing and Maintaining Customer Relationships
- Inbound and Outbound Calling
- Team-Oriented and Cooperative
- Excellent Attention to Detail
Awards
Associate Of The Month 2016
Timeline
HR Learning Representative
Safeway
10.2021 - Current
HR Specialist
Safeway
11.2018 - 10.2024
Department Specialist
Safeway
06.2018 - 11.2018
Third Person
Safeway
11.2017 - 06.2018
Retail Integrity Manager
Randall
09.2015 - 11.2017
Training and Support Representative
Safeway
06.2015 - 09.2015
Promotional Pricing Specialist
Safeway
05.2014 - 06.2015
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