Brenda Escobar
Los Angeles
Summary
Accomplished program and administrative professional with over 5 years in healthcare and nonprofit sectors. Specializes in program coordination, referral management, workflow optimization, and cross-functional collaboration. Manages high-volume processes and maintains accurate documentation to support hospital-wide initiatives.
Overview
6
6
years of professional experience
Work History
Social Service Caseworker
Children's Hospital Los Angeles
Los Angeles
07.2024 - Current
- Managed and tracked 2,000+ patient referrals, ensuring accurate documentation, follow-up, and workflow efficiency.
- Coordinated 200+ patient transitions to adult providers, including scheduling, referrals, and multidisciplinary communication.
- Collaborated with community organizations and internal teams to ensure continuity of care.
- Supported insurance navigation, public benefits, and legal transition processes (conservatorship and healthcare power of attorney).
- Supported hospital-wide healthcare transition programs across all CHLA subspecialty clinics.
- Developed patient and family education materials and coordinated hospital-wide workshops.
- Contributed to process redesign and standardization of referral tracking and program operations.
- Selected participant in Leading the Frontline, a leadership development program focused on frontline leadership and systems improvement.
Administrative Assistant
Pathways LA
Los Angeles
08.2020 - 10.2021
- Provided administrative and operational support across multiple departments, enhancing interdepartmental collaboration.
- Facilitated transition of payment and timesheet processes from paper-based to electronic systems, improving accuracy and accessibility.
- Maintained and verified case files for families and childcare providers, ensuring compliance and data accuracy.
- Supported enrollment and verification for family childcare providers, including document review and approvals.
- Handled client inquiries in call center, routing cases to appropriate departments for timely resolution.
Education
Master of Arts - Health Administration
West Coast University
North Hollywood, CA04-2025
Bachelor of Arts - Sociology
California State University, Los Angeles
Los Angeles, CA05-2020
Skills
- Program coordination and management
- Workflow and process improvement
- Referral and case management
- Transition and collaboration
- Scheduling and documentation
- Records and data tracking
- Reporting and performance monitoring
- Patient and family education
- Care coordination
Languages
- Spanish
- English
Timeline
Social Service Caseworker
Children's Hospital Los Angeles
07.2024 - Current
Administrative Assistant
Pathways LA
08.2020 - 10.2021
Master of Arts - Health Administration
West Coast University
Bachelor of Arts - Sociology
California State University, Los Angeles