Brenda Duenas Sanchez
Corona
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
9
9
years of professional experience
Work History
UM Coordinator
Prime Healthcare
09.2022 - Current
- Receiving authorization request for patients, from facilities and provider offices and approving and denying with supervision of a nurse.
- Making phone calls to make sure we receive all medical records and documents needed.
- calling and receiving phone calls regarding patients authorization status.
Authorization/Medical Coder
Loma Linda Medical Center
04.2022 - 09.2022
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
Authorization Coordinator
Inland Cardiology Medical Associates
08.2020 - 04.2022
- Maintained consistent follow-up on status of prior authorization requests.
- Submitted for prior authorization with required documentation to appropriate funding source.
- Reviewed authorizations from payer to determine approved or denied items.
- Calculated estimated copay based on current insurance benefits.
Front Desk Receptionist/ Medical Records
Susan Biegel MD
11.2018 - 07.2020
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Entered and updated sensitive customer information during check-ins and room changes.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Front Desk Receptionist
Inland Rheumatology
09.2017 - 10.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Organized, maintained and updated information in computer databases.
Medical Assistant
Karim Shaikley MD
12.2014 - 07.2017
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Obtained pre-authorization from insurance companies ahead of medical services.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Education
Certificate - Medical Assistant
Everest College - Los Angeles
Los Angeles, CA12.2014
High School Diploma -
Eleanor Roosevelt High School
Corona, CA05.2012
Skills
- Financial Documentation
- Registration Paperwork
- Medical Terminology Knowledge
- Referral Tracking
- Outbound Calls
- Admissions Screening
- Eligibility Determinations
- Patient Scheduling
- Assistance Authorization
- Coordinate Schedules
- Customer Service
- Prescription Refills
- Medical Records Verification
Timeline
UM Coordinator
Prime Healthcare
09.2022 - Current
Authorization/Medical Coder
Loma Linda Medical Center
04.2022 - 09.2022
Authorization Coordinator
Inland Cardiology Medical Associates
08.2020 - 04.2022
Front Desk Receptionist/ Medical Records
Susan Biegel MD
11.2018 - 07.2020
Front Desk Receptionist
Inland Rheumatology
09.2017 - 10.2018
Medical Assistant
Karim Shaikley MD
12.2014 - 07.2017
Certificate - Medical Assistant
Everest College - Los Angeles
High School Diploma -
Eleanor Roosevelt High School
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