Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

BRENDA COOKMAN

NORTH BATTLEFORD,SK

Summary

Proven leader and efficient problem-solver, adept in schedule coordination and patient preparation, honed from experiences with the Department of National Defence and Saskatchewan Health Authority. Excelled in team leadership and clinical team collaboration, significantly enhancing patient outcomes and operational efficiency. Demonstrates exceptional attention to detail and decision-making skills, ensuring high standards of care and service.

Overview

27
27
years of professional experience

Work History

Rehabilitation Aide

Saskatchewan Health Authority
04.2003 - Current
  • Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
  • Administered structured activities to socialize patients.
  • Observed patients awaiting therapy or transportation to note needs and handle situations appropriately.
  • Expedited facility workflow by managing inventory levels effectively and ensuring all supplies were readily available when needed.
  • Supported therapists during evaluations and re-evaluations process helping them gather accurate data about each patient''s functional abilities and limitations which ultimately informed subsequent treatment interventions.
  • Increased patient satisfaction by maintaining a clean, organized, and safe therapy environment.
  • Ensured optimal equipment functionality by performing routine maintenance checks and addressing issues promptly.
  • Streamlined documentation processes for efficient record-keeping and easier access to patient information.
  • Improved patient outcomes by assisting therapists in implementing customized rehabilitation plans.
  • Supported patients through their rehabilitation journey, offering empathy and encouragement along the way.
  • Promoted a positive atmosphere within the facility by actively engaging with patients, families, staff members, and other healthcare professionals.
  • Enhanced facility safety protocols through regular risk assessments and proactive hazard identification measures focused on injury prevention strategies for both patients and staff members alike.
  • Contributed to successful team collaboration by providing timely updates on patient progress and concerns.
  • Maintained strict adherence to HIPAA regulations while handling sensitive patient information both verbally and electronically.
  • Documented each patient case with updates in computer system.

Military Officer

Department Of National Defence
09.2001 - Current
  • Ensured compliance with regulations and policies through diligent oversight of daily activities and procedures.
  • Developed and maintained positive relationships with staff in unit and in other units.
  • Supervised work of junior officers, evaluated performance and produced detailed reports.
  • Enhanced unit readiness by conducting thorough training sessions and implementing strategic planning initiatives.
  • Coordinated with personnel to develop strategic plans for unit actions.
  • Collaborated with interagency partners to enhance information-sharing and coordination, resulting in more effective operational planning.
  • Adhered to strict protocols and followed orders while conducting operational missions.
  • Mentored junior officers in leadership development, contributing to a high-performing organizational culture.
  • Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.

Cadet Officer

Department Of Defence
09.2001 - Current
  • Implemented innovative solutions for streamlining administrative processes within the Cadet Corps structure.
  • Acted as a role model for junior cadets by consistently demonstrating commitment to excellence, integrity, and professionalism.
  • Improved physical fitness levels among cadets with targeted conditioning programs and regular assessments.
  • Demonstrated exceptional time management skills by balancing academic coursework with demanding Cadet Officer responsibilities.
  • Coordinated closely with external agencies for joint training exercises, ensuring seamless collaboration and mutual learning opportunities.
  • Supported recruitment efforts by participating in informational events aimed at attracting prospective candidates to the program.
  • Maintained strict adherence to safety protocols during all training exercises, minimizing risk of injury or accidents among cadets.
  • Contributed to a culture of respect within the Cadet Corps by promoting values-based actions and behaviors.
  • Assisted with the planning and execution of military ceremonies, ensuring precision and adherence to protocol.
  • Facilitated effective communication between senior leadership and subordinate members, ensuring accurate dissemination of information throughout the organization.
  • Collaborated with fellow officers to develop comprehensive strategies for addressing complex challenges during training exercises.
  • Increased cadet retention rates by fostering a supportive and inclusive environment for all members.
  • Served as a reliable resource for both peers and subordinates, providing guidance on various aspects of military life and career development.
  • Managed logistical tasks, such as maintaining equipment inventory and coordinating travel arrangements for field training events.
  • Conducted thorough evaluations of cadet progress, providing constructive feedback to promote continuous improvement.
  • Participated in community outreach initiatives, representing the Cadet Corps in a positive light while engaging with local organizations.
  • Developed leadership skills in fellow cadets through mentorship and team-building activities.
  • Prepared detailed reports on individual progress, allowing superiors to make informed decisions regarding promotions or additional responsibilities.
  • Strengthened teamwork capabilities among cadets through group problem-solving exercises and collaborative projects.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.

Waitress Trainer

Humpty's Family Restaurant
09.1997 - 04.2003
  • Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
  • Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
  • Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
  • Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
  • Promoted teamwork among staff members through collaboration efforts and fostering a positive work atmosphere.
  • Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.
  • Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.
  • Recognized for exemplary training skills by management, resulting in increased responsibilities and involvement in onboarding new employees.
  • Established rapport with regular patrons, leading to increased repeat business for the establishment over time.
  • Evaluated trainees'' progress and provided constructive feedback for improvement during regular check-ins and performance reviews.
  • Assisted with inventory management to control costs while maintaining adequate stock levels for efficient restaurant operations.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Provided feedback and guidance to help servers develop industry skills and knowledge.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Instructed servers on proper techniques for taking orders, serving food and providing customer service.

Education

No Degree - Office Administration

ICS Canada
Westmount, QC
03.2024

High School Diploma -

North Battleford Comprehensive
North Battleford, SK
06.1998

Skills

  • Data Entry
  • Transfer Techniques
  • Patient preparation
  • Schedule Coordination
  • Problem-Solving
  • Attention to Detail
  • Team Leadership
  • Decision-Making
  • Certified in CPR/AED
  • Patient Observation
  • Clinical Team Collaboration
  • Progress reports

Languages

English
Native or Bilingual

Timeline

Rehabilitation Aide

Saskatchewan Health Authority
04.2003 - Current

Military Officer

Department Of National Defence
09.2001 - Current

Cadet Officer

Department Of Defence
09.2001 - Current

Waitress Trainer

Humpty's Family Restaurant
09.1997 - 04.2003

No Degree - Office Administration

ICS Canada

High School Diploma -

North Battleford Comprehensive

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BRENDA COOKMAN