Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Brenda Ceballos

Bakersfield

Summary

Dedicated Direct Support Professional with extensive experience at Mars Group, proficient in behavioral support and life skills education. Compassionate and reliable Direct Support Professional with experience in assisting individuals with disabilities to lead fulfilling lives. Strong skills in promoting client dignity, independence, and positive interactions within the community. Have made significant contributions in previous roles by implementing personalized care plans that improved overall quality of life for clients. Possess excellent interpersonal skills, conflict resolution abilities, and patience needed for this challenging role.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Mars Group
Bakersfield
02.2025 - Current
  • Assisted individuals with daily living activities and personal care needs.
  • Supported clients in developing social skills and community engagement.
  • Documented client progress and reported observations to the supervisory team.
  • Educated clients on life skills, including hygiene, nutrition, and safety practices.
  • Provided emotional support and companionship to enhance client well-being.
  • Maintained a safe environment by following health and safety protocols diligently.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Organized oral medications for clients following dosage and schedule requirements.

Direct Support Professional

As One
Bakersfield
10.2022 - 03.2025
  • Assisted individuals with daily living activities and personal care needs.
  • Supported clients in developing social skills and community engagement.
  • Documented client progress and reported observations to the supervisory team.
  • Implemented behavioral support plans to encourage positive behaviors and outcomes.
  • Provided emotional support and companionship to enhance client well-being.
  • Maintained a safe environment by following health and safety protocols diligently.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Assisted individuals in learning and developing new skills.
  • Tracked and reported clients' progress based on observations and conversations.
  • Enhanced patient wellbeing by supporting participation in recreational activities.

Teller

Rabobank
Bakersfield
03.2018 - 09.2019
  • Processed customer transactions accurately and efficiently.
  • Assisted customers with account inquiries and service requests.
  • Maintained cash drawer balance and reconciled discrepancies daily.
  • Ensured compliance with banking regulations and internal policies.
  • Provided exceptional customer service in a fast-paced environment.
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Balanced cash drawers on a daily basis.
  • Answered customer inquiries regarding bank products and services.
  • Maintained confidentiality of all customer records and information according to company policies.
  • Built and maintained client relationships through quality, personalized interactions.
  • Verified customers' identification to ensure compliance with laws and regulations.
  • Explained account information to customers in detail as needed.
  • Delivered exceptional service to customers in person or over telephone.
  • Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.

Food Service Worker

Taco Bell
Bakersfield
06.2015 - 12.2015
  • Prepared food items to meet quality and safety standards.
  • Operated kitchen equipment and tools to ensure efficient service.
  • Assisted customers with menu selections and special requests.
  • Maintained cleanliness of workstations and dining areas throughout shifts.
  • Collaborated with team members to expedite food preparation processes.
  • Monitored inventory levels and restocked supplies as needed.
  • Followed health regulations to ensure safe food handling practices.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Served meals to customers in a friendly and courteous manner.
  • Operated cash register to process cash, check, and credit card transactions.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Maintained professional demeanor during interactions with customers and co-workers.
  • Acquired new skills to support team and further accommodate customer needs.

Store Associate

Leslies Fashion
Bakersfield
02.2013 - 06.2015
  • Assisted customers with product selections and inquiries.
  • Maintained cleanliness and organization of store displays.
  • Operated point-of-sale system for customer transactions.
  • Restocked shelves and ensured inventory accuracy.
  • Handled returns and exchanges according to store policies.
  • Demonstrated excellent customer service skills at all times.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Provided cash register operations and handled customer payments.
  • Stocked, replenished, and organized inventory to keep store merchandise fresh.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Assisted customers with product selection, pricing and availability.
  • Performed daily opening and closing procedures for store operation.
  • Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.

House Cleaner

Brendas Magic Cleaning
Anaheim
01.2009 - 10.2010
  • Performed thorough cleaning of residential spaces following established protocols.
  • Utilized eco-friendly cleaning products to promote a safe environment.
  • Organized cleaning supplies and equipment for efficient workflow.
  • Communicated with clients to understand specific cleaning needs.
  • Maintained high standards of cleanliness and sanitation throughout properties.
  • Adapted to varying schedules and client preferences for optimal service delivery.
  • Managed time effectively to complete tasks within designated timeframes.
  • Cleaned homes following specific and detailed protocols and requests.
  • Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
  • Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
  • Swept, mopped, vacuumed and polished floors of all types.
  • Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
  • Sanitized doorknobs, light switches and other frequently touched surfaces.
  • Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
  • Washed and dried dishes to maintain clean and orderly kitchen.
  • Operated in-house and portable vacuums to remove dust and debris from hardwood floors, carpets and upholstery.

Education

High School Diploma -

Bakersfield Adult School
Bakersfield, CA
01-2021

Skills

  • Behavioral support
  • Life skills education
  • Medication management
  • Client documentation
  • Community engagement
  • Health and safety
  • Emotional support
  • Social skills development
  • Crisis intervention
  • Team collaboration
  • Client relationship management
  • Problem solving
  • Compassionate care
  • Emotional intelligence
  • Verbal and written communication
  • HIPAA compliance
  • Life skills training
  • Empathy and patience
  • First aid and safety
  • Client transportation
  • Direct patient care
  • First aid and CPR
  • Medication administration
  • Client advocacy
  • Housekeeping tasks
  • ADL support
  • Healthcare
  • Cash handling
  • Customer service
  • Regulatory compliance
  • Transaction processing
  • Effective communication
  • Data entry
  • Organizational skills
  • Attention to detail
  • Professionalism and courtesy
  • Money handling
  • Cash register operation
  • Basic math
  • Cash handling and management
  • Multitasking and organization
  • Customer assistance
  • Inventory restocking
  • Product restocking
  • Payment processing

Languages

English
Professional
Spanish
Professional

Certification

Cpi , Certified First aid & CPR Certified

Timeline

Direct Support Professional

Mars Group
02.2025 - Current

Direct Support Professional

As One
10.2022 - 03.2025

Teller

Rabobank
03.2018 - 09.2019

Food Service Worker

Taco Bell
06.2015 - 12.2015

Store Associate

Leslies Fashion
02.2013 - 06.2015

House Cleaner

Brendas Magic Cleaning
01.2009 - 10.2010

High School Diploma -

Bakersfield Adult School

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Brenda Ceballos