Brenda Butler
Fontana
Summary
Bilingual (English/Spanish) professional with strong customer service and notary expertise. Experienced in building positive client relationships, maintaining accuracy and attention to detail, and providing dependable service. Dedicated community volunteer with experience supporting underprivileged pregnant women through nonprofit outreach and mentoring new mothers through local mothers’ groups. Recognized for compassion, professionalism, and effective communication across diverse populations.
Overview
14
14
years of professional experience
Work History
Notary Public
Self Employed Services
Rancho Cucamonga, CA
10.2024 - Current
- Provided mobile notary services by traveling to clients’ homes, businesses, hospitals, and other locations.
- Verified signer identity and ensured all documents were completed accurately and in compliance with state laws and regulations.
- Witnessed and notarized a variety of legal, financial, real estate, and personal documents.
- Maintained detailed records of notarizations and safeguarded confidential client information.
- Scheduled appointments, managed travel routes, and delivered professional customer service.
Personal Shopper
Instacart Shoppers
Rancho Cucamonga, CA
01.2022 - Current
- Selected high-quality products while adhering to client specifications and dietary restrictions.
- Communicated effectively with customers to clarify order details and address concerns.
- Adapted quickly to changing inventory and client requests, ensuring timely delivery of orders.
- Utilized mobile applications for order management and real-time updates on delivery status.
- Worked productively with customers to meet order requirements and service expectations.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
- Presented professional image consistent with company's brand values.
Account Executive - Payables and Receivables
Haven Management LLC
Rancho Cucamonga, CA
01.2012 - 09.2016
- Managed accounts payable and receivable processes to ensure timely transactions.
- Utilized accounting software to track payments, invoices, and financial records accurately.
- Prepared monthly financial reports for internal stakeholders to enhance decision-making.
- Assisted in the reconciliation of discrepancies between accounts and financial statements.
- Collaborated with cross-functional teams to streamline invoicing procedures and improve efficiency.
- Trained new staff on account management systems and compliance protocols effectively.
- Conducted regular reviews of aged accounts receivable reports, ensuring timely follow-up on past due balances.
- Enhanced client relationships through effective communication and prompt resolution of billing inquiries or disputes.
- Supported departmental goals by undertaking additional responsibilities as needed, contributing to overall team success.
- Reconciled bank statements monthly, identifying and resolving discrepancies promptly.
- Improved vendor relationships with timely and accurate payment processing.
Education
General Studies
Riverside City College
Riverside, CAAssociate of Arts - Paralegal Studies
Sage College
Moreno Valley, CA06.2007
Skills
- Notarial acts
- Mobile notary services
- Document review
- Identity confirmation
Languages
Spanish
Native or Bilingual
Timeline
Notary Public
Self Employed Services
10.2024 - Current
Personal Shopper
Instacart Shoppers
01.2022 - Current
Account Executive - Payables and Receivables
Haven Management LLC
01.2012 - 09.2016
General Studies
Riverside City College
Associate of Arts - Paralegal Studies
Sage College