Brenda Bernal-Valadez
Pomona
Summary
Proven leader in vehicle reconditioning and workplace efficiency,
and track record in maintaining high standards and achieving impactful results. Known for collaborative spirit and adaptability in dynamic environments. Skilled in vehicle inspection and customer service, I consistently delivered top-quality results and fostered a safety-first culture, meticulous documentation and process optimization, with focus on teamwork and dependability.
Overview
10
10
years of professional experience
Work History
Detail Associate S5
Tesla
04.2024 - Current
- Maintained a clean and organized work environment for optimal efficiency and safety.
- Utilized proper tools and techniques to remove dirt, grime, and stains from various surfaces effectively.
- Completed thorough inspections of completed work to guarantee top-quality results for customers consistently.
- Improved team efficiency by implementing streamlined processes and providing clear instructions to members.
- Contributed to a positive work environment by fostering teamwork, motivating employees, and leading by example.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Reconditioning Associate Lead
CarMax
01.2015 - 04.2024
- Participated in regular team meetings, contributing insights and suggestions for process improvements that led to higher overall efficiency and productivity.
- Provided excellent customer service when interacting directly with clients during vehicle drop-off or pick-up appointments, addressing concerns professionally and courteously at all times.
- Maintained a clean and organized workspace, adhering to company standards and promoting workplace safety.
- Assisted in inventory management by accurately tracking incoming and outgoing vehicles throughout the reconditioning process.
- Evaluated team member performance regularly, providing constructive feedback that contributed to individual growth as well as overall team success.
- Added and maintained key tags, inspection decals and window stickers for 200+ vehicles on sales lot.
- Managed relationships with transportation providers for timely delivery of new vehicles to the lot, reducing idle time before sale.
Education
Associate of Arts - Liberal Arts And Sciences
Citrus College
Glendora, CA07-2016
Skills
- Workplace safety
- Vehicle inspection expertise
- Team coordination
- Inventory auditing
- Customer service
- Inventory reconciliation
Languages
Spanish
Native or Bilingual
Timeline
Detail Associate S5
Tesla
04.2024 - Current
Reconditioning Associate Lead
CarMax
01.2015 - 04.2024
Associate of Arts - Liberal Arts And Sciences
Citrus College
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