Brenda Banuelos
Los Angeles
Summary
Dynamic food service professional with a strong work ethic and exceptional customer service skills, honed at UCLA Housing & Hospitality Services. Proven ability to implement process improvements, enhancing operational efficiency and customer satisfaction. Quick learner adept at multitasking, with a commitment to training staff on safety protocols and service excellence.
Overview
15
15
years of professional experience
Work History
Food Service Worker
UCLA Housing & Hospitality Services
Los Angeles, CA
02.2019 - Current
- Supervised daily food preparation and service operations for diverse dining venues.
- Trained new staff on food safety protocols and operational procedures.
- Implemented process improvements to enhance customer satisfaction and operational efficiency.
- Managed inventory control, ensuring compliance with health and safety standards.
Cashier
The University Corporation, CSUN
Northridge, CA
01.2015 - 02.2019
- Processed customer transactions accurately and efficiently, ensuring smooth financial operations.
- Managed cash register operations, balancing drawers at shift end to maintain financial integrity.
- Provided exceptional customer service, resolving inquiries and enhancing overall shopping experience.
- Trained new staff on cash handling procedures and customer interaction protocols to ensure compliance.
Team Member
Jack in the Box
Los Angeles, CA
06.2011 - 01.2015
- Delivered exceptional customer service in fast-paced environment, ensuring timely order fulfillment.
- Operated kitchen equipment safely and efficiently, adhering to health and safety standards.
- Assisted in training new staff on menu items and operational procedures.
- Initiated process improvements for food preparation efficiency, reducing wait times during peak hours.
Education
High School Diploma -
John Marshall High School
Los Angeles, CASkills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong work ethic
- Strong communication skills
Timeline
Food Service Worker
UCLA Housing & Hospitality Services
02.2019 - Current
Cashier
The University Corporation, CSUN
01.2015 - 02.2019
Team Member
Jack in the Box
06.2011 - 01.2015
High School Diploma -
John Marshall High School