Brenda Banda Valdovinos

• Bilingual Call Centre Agent for Sykes México ALLSTATE
• Responsible for taking first call in claim and capturing all necessary information so adjusters can follow up.

• Took on leadership of the events division at Chilim Balam that was at risk of being shutdown.
• After creating a new design and vision for the events, the department became a profitable division of the company.
• Nurtured and built relationships with vendors, venues and industry contacts to obtain benefits for the brand.
• Liaised with clients to determine exact event requirements.
• Established relationships with key stakeholders, fostering long-term partnerships for future collaborations.
• Some of our events: WGC Mexico Tournament,Van Gogh Alive Mexico, The Experience, Nike, BMW, CDI.

• Led national operation team to develop and execute successful marketing campaigns for various clients
• Collaborated with area managers to evaluate needs and optimize operational plans.
• Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
• Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
• Responsible for field personnel coordination (including hiring and scheduling)
• Training promoters and supervisors.
• Reporting to client (digital and executive)
• Pre pay roll.

• Coordinating weekly BTL campaigns of Kellogg’s nationwide.
• Inventory control
• Campaign Reporting
• Training promoters
• Creating checkpoints routes for supervisors.
• Pre pay roll
  

• Sold, Coordinate and successfully organized a wide variety of events
• Graduations and post graduation trips were our main expertise areas.
• Contract Negotiations and administrative process to sell an event.
• Hiring vendors and venues for the events.
• Designing: events, decorations, and menus, structures, floor plans.
• Followup meetings with clients

Graduations and post graduation trips were our main expertise areas.

• Planned and coordinated booking, registration, transportation, hotel accommodations, and negotiated discounts and free passes for a variety of night clubs.

• Promoting the Museum’s venues.