Brenda Afsheen
Walnut
Summary
Personable , Detailed and dedicated Customer Service representative providing skills to prioritize and multi-task in fast-paced working environment. Team player with upbeat, positive attitude and proven skill in establishing rapport with clients and co workers. Organized and great in time management. Excel in listening, having empathy and being patient which is Crucial in addressing customer needs
Overview
20
20
years of professional experience
Work History
Pharmacy Technician
Skilled Nursing Pharmacy
City Of Industry
06.2014 - Current
- Received, review and fill prescriptions
- Work under the direct supervision of registered pharmacist
- Retrieved medication from shelves, scan for accuracy for other technician to work on
- Stock supplies
- Maintain cleanliness of work station
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Assisted in training new employees and students on pharmacy procedures.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
Front Desk Receptionist and Personal Assistant
Virrey Funeral Inc
Lipa City Philippines
05.2005 - 06.2010
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Deposit , withdraw and pay bills
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Arrange and schedule meetings for the owner
- Order and stock office supplies and staff uniforms
- Provided excellent customer service by responding quickly to inquiries
- Maintain cleanliness and orderliness of the office
- Schedule meetings for the employer
Education
Pharmacy Technician - Pharmacy
Boston Reed College
Napa, CA06-2012
Bachelor of Arts - Political Science
Western Philippine Colleges
Philippines03-1986
Skills
- Appointment scheduling
- Adaptability and flexibility
- Order, stock and maintain supplies
- Product knowledge
- Verbal and written communication
- Office equipment proficiency
- Multi-line telephone operations
- Sending, sorting and distributing mails
- Professional telephone demeanor
- Scheduling meetings and help in arranging service plans
- Credit card payment
Languages
English
Professional
Timeline
Pharmacy Technician
Skilled Nursing Pharmacy
06.2014 - Current
Front Desk Receptionist and Personal Assistant
Virrey Funeral Inc
05.2005 - 06.2010
Pharmacy Technician - Pharmacy
Boston Reed College
Bachelor of Arts - Political Science
Western Philippine Colleges