Brenda M Abate
Arthur,ON
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges . Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Bakery Department Manager
Chris LeBlanc, Franchise Operator, Arthur Foodland
04.2013 - Current
- Increased store profitability by making sure production sheets were utilized daily, products were always at their freshest.
- Ensured planning efforts were made that drove customer interest during holiday periods.
- Maintained strict adherence to food safety guidelines in accordance to Ontario Provincial food safety standards, as well as Sobeys own safety inspectors and food safety standards to ensure the highest quality products were provided to customers.
- Contributed to the store''s overall success by actively participating in staff meetings, sharing best practices, and collaborating with peers on company-wide initiatives.
- Made detailed list of inventory, baked goods in bakery and also packaging products (quarterly) and entering in computer so as to effectively reduce waste and maintain our stock for great sales.
- Ensured all orders were filled on time and within customers satisfaction.
- Continually testing to see if we could exceed our sales targets and drive customer sales.
- Partnered with other departments to create cross-promotional displays to help drive sales.
- Trained new bakery staff on company policies, Food Safety, equipment handling and Foodland programs
- Ensured cleanliness and hygiene guidelines and policies were followed.
- Arranged bakery displays to help drive product sales.
- Addressed suppliers regarding bakery supplies, placed orders timely and made sure quality ingredients were used and equipment was functioning properly.
- Maintained calm decorum and professional demeanor when addressing unhappy or angry customers.
- Responsible for opening and closing store and ensuring all store closing duties were finished and properly completed.
- Responsible for running off all registers and lottery, ensuring all cash and lottery were properly deposited in company safe.
- Maintained positive rapport with fellow employees to help boost company morale and promote employee engagement.
Cafeteria Manager
Musashi Auto Parts, Kim LeGresley
05.2010 - 04.2013
- Enhanced customer satisfaction by implementing high-quality food and service standards.
- Implemented new marketing strategies for increasing daily sales volume and attracting more customers.
- Monitored cash handling procedures closely, ensuring accuracy in transactions and reducing instances of theft or fraud.
- Streamlined cafeteria operations for increased efficiency and cost-effectiveness through proper inventory management.
- Maintained a clean and safe environment, adhering to Ontario Food stafety Standards and department regulations and guidelines.
- Developed creative menus to accommodate diverse dietary needs and preferences of customers.
- Evaluated equipment maintenance needs regularly, scheduling repairs as needed to prevent downtime during busy periods.
- Collaborated with vendors to negotiate contracts, ensuring the best quality products at competitive prices.
- Ensured timely food preparation by coordinating kitchen staff schedules effectively based on peak hours of operation.
- Recruited trained, and supervised staff to ensure exceptional customer service in a fast-paced setting.
- Delegated daily staff responsibilities and job duties to improve quality of service, individual accountability and sanitary standards.
- Inspected kitchen appliances, equipment and work areas to verify functional operation and cleanliness.
- Conducted counts of ingredients and items in kitchen and storage areas to maintain accurate inventory counts.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Purchased food and cultivated strong vendor relationships.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Operator and Owner of Brenda's Bakery
Brenda Abate
03.2003 - 04.2010
- Conducted thorough quality control checks on all products before sale, ensuring compliance with food safety standards and customer expectations.
- Designed visually appealing displays to showcase products effectively, attracting more customers to the bakery.
- Consistently met or exceeded sales goals by prioritizing customer service excellence and product quality assurance efforts.
- Enhanced bakery productivity by streamlining baking processes and implementing efficient time management techniques.
- Continuously researched current trends in baked goods markets, incorporating popular flavors and styles into the bakery''s menu offerings.
- Implemented staff training programs focused on food safety, allergen awareness, and customer service best practices, elevating overall team performance.
- Adapted production schedules based on seasonal demands, ensuring adequate stock levels for popular items during key periods throughout the year.
- Coordinated staff schedules efficiently while minimizing overtime expenses and maintaining optimal staffing levels during peak business hours.
- Implemented inventory control measures, reducing waste and lowering overall costs for the bakery.
- Increased customer satisfaction by consistently delivering high-quality baked goods and maintaining a clean, organized work environment.
- Developed new recipes while adhering to dietary restrictions, resulting in a more inclusive menu offering for diverse clientele.
- Oversaw budgets and cost controls to maintain efficient operations.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes, and made sure all orders were completed in timely fashion.
- Complied with health and safety codes to protect staff and customers.
- Managed training, disciplining and motivating employees.
- Operated cash registers and processed payments accurately.
- Managed customer service operations, including taking orders and resolving complaints.
- Coordinated food deliveries to guarantee timely arrival of supplies.
- Operated and maintained bakery equipment, including ovens and mixers.
- Produced consistently high-quality baked goods for customers.
- Maintained accurate inventory of baking supplies and ingredients.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Cleaned and maintained kitchen equipment and oven.
Activity Aide
Caressant Care, Arthur
02.2001 - 01.2004
- Fostered strong relationships between staff, residents, and family members through effective communication regarding activity schedules and updates on resident involvement.
- Coordinated special events such as holiday celebrations or themed parties, creating memorable experiences for both residents and their families.
- Managed inventory of recreational supplies to ensure adequate resources were available for all planned activities without exceeding budgetary constraints.
- Facilitated community outings for groups of residents, providing opportunities for social integration within the broader community setting.
- Supported physical wellbeing of residents by assisting with exercise programs and encouraging participation in activities.
- Implemented creative art projects that encouraged self-expression, supporting cognitive development while fostering a sense of accomplishment among participants.
- Enriched residents'' cultural experiences by incorporating diverse music, food, and traditions into activity offerings.
- Provided emotional support to residents during challenging times, offering empathy and reassurance while engaging them in appropriate coping mechanisms through activities.
- Developed monthly activity calendars catering to diverse interests, ensuring a wide array of options for residents to choose from.
- Promoted mental stimulation for residents with memory-focused activities such as puzzles and trivia contests.
- Assisted in maintaining a safe and clean environment, ensuring all activity areas were organized and properly equipped for scheduled events.
- Visited with residents to enhance sensory stimulation and reality orientation and meet individual needs as outlined in activity care plan.
Dietary Aide, and Activity Co-ordinator
Caressant Care, Dianna Burns
01.1997 - 01.2004
- Assisted dietitians in monitoring patient progress, adjusting meal plans as needed based on feedback from healthcare providers.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Streamlined meal assembly processes for faster service without compromising quality or accuracy.
- Evaluated new recipes for taste appeal and adherence to nutritional guidelines before introducing them into the meal rotation, ensuring variety and satisfaction.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Discarded outdated food products and maintained waste disposal procedures.
- Cleaned and organized kitchen, dining and service areas.
Education
Associate of Arts - Aesthetics And Electrolysis
Gina's School of Aesthetics And Electrolysis
Kitchener, Ontario01.1990
High School Diploma -
Hammerskjold High School
Thunder Bay, Ontario06.1984
GED -
Arthur District High School
Arthur, Ontario09.1983
Skills
- Health and Safety Regulations
- Supervisory Experience
- Problem-solving aptitude
- Food management experience
- Excellent communication skill
- Organizational Skills
- Employee Coaching and Mentoring
- Positive Attitude
- Emergency Response/Certified First Aid Respondent
- Safe Food Handlers Certification
Languages
English
Full Professional
Timeline
Bakery Department Manager
Chris LeBlanc, Franchise Operator, Arthur Foodland
04.2013 - Current
Cafeteria Manager
Musashi Auto Parts, Kim LeGresley
05.2010 - 04.2013
Operator and Owner of Brenda's Bakery
Brenda Abate
03.2003 - 04.2010
Activity Aide
Caressant Care, Arthur
02.2001 - 01.2004
Dietary Aide, and Activity Co-ordinator
Caressant Care, Dianna Burns
01.1997 - 01.2004
Associate of Arts - Aesthetics And Electrolysis
Gina's School of Aesthetics And Electrolysis
High School Diploma -
Hammerskjold High School
GED -
Arthur District High School
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