Brenda Bravo
Alta
Summary
Motivated professional with a background in grocery operations. Known for strong communication and problem-solving abilities, enhancing customer satisfaction and operational efficiency.
Overview
8
8
years of professional experience
Work History
Grocery Associate
Amazon Fresh
08.2023 - Current
- Delivered bilingual support to customers, ensuring clear communication and understanding of inquiries.
- Resolved customer issues efficiently, utilizing problem-solving skills to enhance satisfaction.
- Assisted in inventory management, conducting regular stock checks.
- Stocked fruits and vegetables and removed old or poor quality products.
- Checked for outdated and overripe grocery items and removed from inventory.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Managed efficient cash register operations.
Kitchen Prep Cook
Health Nut
02.2019 - 03.2020
- Prepared ingredients by chopping, slicing, and measuring to ensure efficient workflow.
- Maintained cleanliness and organization of kitchen spaces, adhering to health and safety standards.
- Collaborated with chefs to streamline food preparation processes, enhancing overall kitchen efficiency.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Handled high-volume prep work efficiently, ensuring all ingredients were prepared accurately and promptly.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Warehouse Lead
Tek Enterprises
09.2017 - 01.2019
- Coordinated order fulfillment processes, ensuring timely dispatch of products to meet customer demands.
- Trained new associates on equipment usage, safety standards, and best practices for inventory management.
- Conducted regular inspections of equipment and work areas to maintain safety compliance and operational efficiency.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Education
High School Diploma -
Polytechnic High School
Sun Valley, CA07-2016
Skills
- Excellent communication
- Customer service-focused
- Team contribution
- Assisting customers
- Pallet jack operation
- Inventory counts
- Cashier experience
- Monitoring inventory
- Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
Grocery Associate
Amazon Fresh
08.2023 - Current
Kitchen Prep Cook
Health Nut
02.2019 - 03.2020
Warehouse Lead
Tek Enterprises
09.2017 - 01.2019
High School Diploma -
Polytechnic High School